IT Specialist (InfoSec/CustSpt) with Security Clearance
Company: Department of Defense
Location: Augusta
Posted on: April 28, 2024
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Job Description:
Duties--- Serves as the principal lead of all Defense Language
Institute Foreign Language Center IM/IT equipment at a Learning
Training Detachment.--- The employee reports directly to the DoD
Language, Regional Expertise, and Culture (LREC) Director and to
the DLIFLC Director of Remote Site Services (RSS).--- Implements
and coordinates operations at the local activity level designed to
ensure, protect, and restore IT systems, services, and
capabilities.--- Ensures Apple and Windows Operating System images
are secured in a manner consistent with applicable policies and
regulations by thoroughly reviewing and evaluating the contents of
all approved images.--- Implement modifications to software systems
that interface between users and the operating system to control
and efficiently utilize multiprogramming capabilities.--- Analyzes
problems/system failures, locates source of error, reports errors
to the vendor and applies new releases of the software and/or
modifications.--- Monitors and maintains Defense Language Institute
Foreign Language Center accounts, servers, applications, and mobile
computing devices.--- Performs physical configuration,
installation, setup, and support of Apple and Windows hardware,
software, and networking devices.--- Serves as a technical Defense
Language Institute Foreign Language Center support and
implementation expert and system administrator on multiple
information systems running Microsoft Windows and Apple client and
server operating systems.--- Ensures Defense Language Institute
Foreign Language Center IT equipment is managed and reported in
accordance with regulations as well as contractual guidelines.---
Installs Defense Language Institute Foreign Language Center IT
software/hardware components, system peripherals, performs
diagnostics, analyzes results and affects repairs if
neededRequirements Conditions of Employment--- Appointment may be
subject to a suitability or fitness determination, as determined by
a completed background investigation.--- This position requires the
incumbent be able to obtain and maintain a determination of
eligibility for a Secret security clearance or access for the
duration of employment.--- The duties of this position require the
incumbent to possess or obtain and maintain a valid state Driver's
License in one of the 50 U.Sstates or possessions to operate
vehicles.--- This position has a requirement to lift up to 39 lbsin
the regular performance of duties,--- This position requires
pre-employment financial disclosure and annually thereafter in
accordance with DoD Directive 5500-7-RQualifications Who May Apply:
US Citizens In order to qualify, you must meet the education and/or
experience requirements described belowExperience refers to paid
and unpaid experience, including volunteer work done through
National Service programs (e.g., Peace Corps, AmeriCorps) and other
organizations (e.g., professional; philanthropic; religious;
spiritual; community; student; social)You will receive credit for
all qualifying experience, including volunteer experienceYour
resume must clearly describe your relevant experience; if
qualifying based on education, your transcripts will be required as
part of your applicationAdditional information about transcripts is
in this document For GS-11 - Basic Requirement for IT Specialist
(InfoSec/CustSpt): Specialized and Other Experience: One year of
specialized experience which includes resolving customer questions
concerning information technology systems, mobile computing
systems, software and/or hardware problems and password issues; and
conduct security evaluations, audits, and test systems and networks
to identify systems that are not current on updates or patches.This
definition of specialized experience is typical of work performed
at the second lower grade/level position in the federal service
(GS-09)FOR GS-11 AND GS-12: The specialized experience must
include, or be supplemented by, information technology related
experience (paid or unpaid experience and/or completion of
specific, intensive training, as appropriate) which demonstrates
each of the four competencies, as defined: (1) Attention to Detail
- Is thorough when performing work and conscientious about
attending to detailExamples of IT-related experience demonstrating
this competency include completing work independently that rarely
requires editing or review by others(2 Customer Service - Works
with clients and customers (that is, any individuals who use or
receive the services or products that your work unit produces,
including the general public, individuals who work in the agency,
other agencies, or organizations outside the Government) to assess
their needs, provide information or assistance, resolve their
problems, or satisfy their expectations; knows about available
products and services; is committed to providing quality products
and servicesExamples of IT-related experience demonstrating this
competency include resolving simple and routine problems,
questions, or complaints and providing support and guidance to
customers on non-routine issues; serving as a primary resource for
customers, requesting assistance with complex issues when
necessary; and participating in meetings and providing advice to
customers in own area of expertise(3) Oral Communication -
Expresses information (for example, ideas or facts) to individuals
or groups effectively, taking into account the audience and nature
of the information (for example, technical, sensitive,
controversial); makes clear and convincing oral presentations;
listens to others, attends to nonverbal cues, and responds
appropriatelyExamples of IT-related experience demonstrating this
competency include expressing facts and ideas in a clear, concise,
convincing, and organized manner; clearly conveying moderately
complex ideas, concepts, and information to customers; exhibiting
active listening by demonstrating understanding of audience
comments and/or questions(4) Problem Solving - Identifies problems;
determines accuracy and relevance of information; uses sound
judgment to generate and evaluate alternatives, and to make
recommendationsExamples of IT-related experience demonstrating this
competency include identifying and solving problems by gathering
and applying information from a variety of materials or sources
that provide several alternatives; recognizing and taking action to
address non-routine problems; soliciting feedback from multiple
stakeholders to understand an issue or problem and accurately
assess its root causes and potential solutions; seeking supervisory
review where appropriateOR GS-11 - Education: Ph.Dor equivalent
doctoral degree or 3 full years of progressively higher level
graduate education leading to such a degree from an accredited or
pre-accredited institution in computer science, engineering,
information science, information systems management, mathematics,
operations research, statistics, or technology management; or,
three full years of graduate education from an accredited or
pre-accredited institution that provided a minimum of 24 semester
hours in one or more of the fields identified above and required
the development or adaptation of applications, systems, or
networksFor GS-12 - Basic Requirement for IT Specialist
(InfoSec/CustSpt), GS-2210-12 Specialized and Other Experience: One
year of specialized experience which includes 1) experience
resolving customer problems with system integration, research,
evaluation of configuration issues with applications and/or desktop
configurations; 2) Installing, configuring, and maintaining
software (e.g., network, communications, E-mail, and host and
sub-host utility packages) on a variety of systems, e.g., Apple and
Windows mobile computing devicesThis definition of specialized
experience is typical of work performed at the next lower
grade/level position in the federal service (GS-11)Education
FOREIGN EDUCATION: If you are using education completed in foreign
colleges or universities to meet the qualification requirements,
you must show the education credentials have been evaluated by a
private organization that specializes in interpretation of foreign
education programs and such education has been deemed equivalent to
that gained in an accredited U.Seducation program; or full credit
has been given for the courses at a U.Saccredited college or
universityFor further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/
For GS-12: Some federal jobs allow you to substitute your education
for the required experience in order to qualifyFor this job, you
must meet the qualification requirement using experience alone--no
substitution of education for experience is permittedAdditional
information--- Male applicants born after December 31, 1959, must
complete a Pre-Employment Certification Statement for Selective
Service Registration.--- You will be required to provide proof of
U.SCitizenship.--- One year trial/probationary period may be
required.--- Direct Deposit of Pay is required.--- This position
requires you to submit a Public Financial Disclosure Report (OGE
278) or a Confidential Financial Disclosure Report (OGE450) upon
entry, and annually thereafter.--- Selection is subject to
restrictions resulting from Department of Defense referral system
for displaced employees.--- This is a(n) Career CF-34 Information
Technology Management Field position.--- Multiple positions may be
filled from this announcement.--- Salary includes applicable
locality pay or Local Market Supplement.--- Payment of Permanent
Change of Station (PCS) costs is not authorized, based on a
determination that a PCS move is not in the Government interest.---
Relocation Incentive may be authorized.--- Recruitment Incentive
may be authorized.--- Position may be filled as a TERM appointment
NTE 13 months if the candidate is not a current permanent Army
employeeTERM appointments may be extended up to a maximu
Keywords: Department of Defense, Augusta , IT Specialist (InfoSec/CustSpt) with Security Clearance, Other , Augusta, Georgia
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