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Service Center Manager

Company: TAW-- -
Location: Augusta
Posted on: February 12, 2020

Job Description:

Oversee plant operations and prioritize all customer work performed in the shop and field to include all the following departments: shop operations, field service, administrative. Responsibilities Responsible for the profit and loss of the operation. Provide leadership, support, and guidance to employees and ensure the goals and objectives of the organization are met. Interface and provide excellent customer service to our clients. Create & maintain the work schedule of employees. Assure the technical competence of the shop and employees. Develop new customers, new opportunities, and other synergistic activities that promote the growth & profitability of the operation. Maintain the present customer base as well as build new relationships within these and other clients. Overall Safety & Welfare of all employees. Building senior level customer relationships. Manage on-site human resources. Manage all aspects of shop operations. Instill continuous improvement work ethic into all shop processes. Responsible for risk mitigation. Manage all aspects of quality which meet or exceed customer requirements. Assure that the operation maintains a technical and capability advantage over competition. Assure the alignment of policies, products, and development efforts with corporate strategies. Perform other duties as assigned. Adhere to all company policies. Observe all safety procedures and policies and use proper protective equipment (especially eye, ear protection and steel toe shoes/boots, gloves, etc.) Keep work area clean and organized. Report all injuries, near misses and accidents immediately. All other duties as assigned. Required Skills A BS in Engineering - preferably Electrical or Mechanical. Five years' management experience, in electric motor repair or in a related service industry. Ability to supervise others through strong communication skills. Ability to promote strong company image and deal effectively with customers. - TAW is a Drug Free Workplace and an Equal Opportunity Employer including disabled and Veterans.

Keywords: TAW-- -, Augusta , Service Center Manager, Executive , Augusta, Georgia

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