Community Business Director (Business Office Manager)

Company: Thrive Senior Living, LLC
Location: Augusta
Posted on: January 9, 2021

Job Description:

Summary of Job FunctionAs the Community Business Director, you are responsible for the operations and management of the community's business office. Ensuring that the goals and objectives of the business office are adhered to with regards to billing and collections; proper accounting procedures; and that all records are maintained in compliance with both state and federal regulation.Essential Responsibilities for Building PeopleTeam Member Business Cycle: Post Job in Recruiting; On-boarding; Orientation & Trainings scheduled; Enter Promotions, Transfers & Terminations in Ulti; Support TMs with Experience Related ItemsEssential Responsibilities for Building CensusCreates an experience so good the guest can't wait to become residentsSurvey Savvy: Policies & Procedures are Signed in Ulti Onboarding; Ensure State Required Trainings are completed by all team members; Ensure all licensures are active and a copy is on fileEssential Responsibilities for Building ProfitMaintains the balance between providing a high-quality team member and residents experience, and achieving financial goalsResident Business Cycle: Enter fees and rent into Yardi; Mail monthly statements; Suite Changes are Up-to-Date in YardiCash Management: Resident Billable Charges are Applied on the Account in Yardi; Rent Payments are Received on Time & Processed; Invoices and Bills are entered and approved in NexusRequired Knowledge, Skills and AbilitiesExcellent people leadership and guest service skills required; Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; Prioritize projects and objectives while meeting deadlines; Excellent written and oral communication skills; Innovative and creative self-starter; Have proficient computer skills utilizing Microsoft Office, Excel, and AdobeEducation and Experience3 years related experience and/or training; or equivalent combination of education and experience 2-3 years' experience work in an administrator roleQualificationsSkillsBehaviors:Motivations:EducationExperienceLicenses & Certifications

Keywords: Thrive Senior Living, LLC, Augusta , Community Business Director (Business Office Manager), Executive , Augusta, Georgia