CS Renewals Manager - Winback Specialist (Barnwell)

Company: ZOOM
Location: Barnwell
Posted on: November 18, 2021

Job Description:

Sells the company's products, systems and/or services via telephone or electronic means to customers in assigned territory, industry, or accounts. Must close the sale on products, systems and/or services. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Sales can be made through multichannel, inbound and/or outbound sales activities. Requires application of in-depth technical knowledge of products, systems and services (may include contract documentation). May be responsible for large, diverse, complex territories and/or products. This role is not overlay to the field sales force, and these incumbents carry their own quota that is distinct from the field sales force. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally. Normally receives detailed instructions on all work. Typically requires no previous professional experience.Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom's values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.All your information will be kept confidential according to EEO guidelines.Explore Zoom: Hear from our leadership team Browse Awards and Employee Reviews on Comparably Visit our Blog Zoom with us! Find us on social at the links below and on Instagram

Keywords: ZOOM, Augusta , CS Renewals Manager - Winback Specialist (Barnwell), Executive , Barnwell, Georgia