Assistant Executive Housekeeping Manager
Company: Hilton
Location: Augusta
Posted on: June 24, 2022
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Job Description:
The Partridge Inn, Curio Collection by Hilton is reopening after
a $10 million renovation! Do you have a hospitality heart? Are you
looking for a unique and fulfilling career? Join the legendary team
at The Partridge Inn, Curio Collection by Hilton!NOW HIRING ALL
POSITIONS!!The Assistant Executive Housekeeper supervises and
coordinates activities of room attendant, house attendant, public
area cleaners and floor supervisors. He / She assists in the
managing and directing of the day-to-day operations of all
Housekeeping and laundry functions. Participates in and enforces
quality assurance for Housekeeping Department and department cost
control measures.Responsibility & Authority:Should have an eye for
detail and the ability to effectively deal with guests, other
departments and housekeeping staff.Obtains list of vacant rooms to
be cleaned immediately & list of prospective checkouts or
discharges in order to prepare work assignmentsAssigns team members
their duties, and inspects work for conformance to prescribed
standards of cleanliness.Prepares and distributes the Room
assignment sheet and keysMaintain clear and efficient communication
and coordination with the Front Office and other departments of the
hotel. Provides support to the Executive Housekeeper in all areas
of Housekeeping operation, such as staff training, coaching,
counseling and also enforces to the hotels standard operating
procedures.Ensures guest rooms are properly secured and that proper
key control procedures are utilized by the housekeeping
staff.Advises manager, desk clerk, & admitting personnel of rooms
ready for occupancy.Rewards employees who use their empowerment to
meet or exceed guest expectations.Print all housekeeping related
reports and traces from PMS.Maintain high quality of housekeeping
standards in: 1) the guest rooms 2) linens and uniforms 3) lost and
found procedures 4) laundry and 5) public area.Attend to any guest
complaints and take service recovery measures if required.Review
the housekeeping points on the guest feedback forms, take actions
on guest complaints and also share guest compliments with staff
members.Experience :Minimum 2 years housekeeping experience in a
supervisory capacity, 2 years line level experience in all aspects
of the Housekeeping department.
Keywords: Hilton, Augusta , Assistant Executive Housekeeping Manager, Executive , Augusta, Georgia
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