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Nurse Manager - Surgical Services

Company: University Health Care System
Location: Augusta
Posted on: November 26, 2022

Job Description:

OverviewThe Nurse Manager is the first line manager designated as the leader for specific cost centers, its patient population, and assigned nursing staff. As such, he/she has 24 hour accountability for all patient care activities, unit operations and staff functions. Reports directly to the Director. Must be creative, resourceful, independent, and possess a high degree of initiative to function with minimal supervision and guidance. The Nurse Manager is responsible for ensuring that the hospitals mission to provide clinically excellent patient care, coordination of care, discharge planning, service excellence, and cost-efficiency be achieved. Insures that legal, professional and institutional policies, regulations and standards are met. The Nurse Manager is a registered nurse with advanced knowledge and skills in coordinating and providing care for patient population served within assigned areas. Functions with limited supervision utilizing independent and collaborative judgment in decision making. Demonstrates leadership and problem solving skills. Accountability is measured by performance standards, unit goal achievement, performance improvement and patient safety activities, direct observations and budget management. The provision of nursing care will be provided in an environment that embraces maximum participation by the staff nurses, the ANA Code of Ethics for Nurses and the ANA Practice Standards. Embraces shared governance nursing organizational principals by serving on and allowing staff to serve on nursing councils as participant or leader so that outcome, goals and objectives of nursing are achieved. Demonstrates population-specific competencies (e.g. age-specific, cultural sensitivity, patient-centered communication) in performance of role. ResponsibilitiesJob Specific Major Areas of Responsibility:

  • Responsible for personnel related activities for assigned area staff, including but not limited to: interviewing, hiring, counseling, terminating, staff growth and development, developing and utilizing job descriptions and criteria based performance evaluation, turnover, etc. Embraces shared governance nursing organizational principals by serving on and allowing staff nurses to serve on nursing councils as participant or leader so that outcome, goals and objectives of nursing are achieved.
    • Mentors the charge nurses and team in assessing, planning, implementing, and evaluating team development activities.
    • Assists by coaching and mentoring the team to encourage, motivate and fully develop individuals into team members that act as an effective work team.
    • Participates in the development and revision of performance standards and ensures the completion of annual performance appraisals for all unit personnel by established due dates and using performance standards according to established time tables. Ensures appropriate personnel policies and guidelines are followed.
    • Assists in completing anecdotal records, educational records and competency checklists for employees.
    • Guides charge nurses and staff in planning and implementing team meetings as needed and maintaining effective communication.
    • Uses SOC, policies and procedures/nursing practice guidelines, etc., to evaluate the care provided by team members. Monitors and takes action to ensure compliance to all hospital and divisional personnel policies.
    • Fulfills the duties and responsibilities identified in the appropriate shared governance council document for the appropriate position of service. Ensures that staff nurses have opportunities to serve on nursing councils.
    • Participates in division and hospital committees, and task forces to represent area and/or division philosophy, goals, and strategies (80% attendance, 100% information sharing).
    • Uses memos, phone mail, bulletin boards, conferences, and daily contract to maintain communication between all members of the patient care team.
    • Guides charge nurses as need in interviewing personnel and reviews recommendations for hire. Coordinates and guides charge nurses in conducting any disciplinary actions needed for performance weakness.
    • Collaborates with charge nurses, CNS/NC, and other team members to identify unit educational needs and coordinate in-services and training.
    • Provides clinical expertise in evaluating patients need for discharge planning arrangements and guidance related to standards of care and practice, policies, procedures, practice guidelines; conforming to regulator agencies standards and patients, physicians, and other consumers satisfaction. Functions as a role model on patient care units and provides direct patient care as needed.
      • Ensures each patients need for discharge arrangements are begun immediately upon admission and are completed by projected day of discharge. No delays in discharge because of lack of planning.
      • Mentors charge nurse to ensure that unit staff contribute to multidisciplinary discharge activities and collaborate with other members in assessing and planning the discharge and patient/family education needs of the primary care givers.
      • Facilitates and guides charge nurses and team members in the development of Standards of Performance, policies and procedures, PCPS, and reviews, revises as assigned and according to established timetables or sooner if the need arises.
      • Ensures that unit activities comply with DNV and other regulatory agencies (OSHA, ADA, HCFA, etc) departmental, divisional and hospital policies and standards.
      • Ensures that legal requirements are met as they relate to patients, staff, physicians and visitors, (i.e., advanced directives, confidentiality, informed consent, coroners case).
      • Serves as clinical resource person for all team members, physicians, and other departments as it relates to clinical specialty, unit operations, patient care activities and staff functions.
      • Maintains ongoing contact and presence on units to monitor and ensure that any issues related to patient care activities, team needs, and unit operations or staffing are resolved.
        • Remains current on patient status/issues and assists charge nurse, CNS/Clinician in resolving operational complex patient care issues.
        • Provides assistance and guidance to charge nurses and staff in developing and providing high quality/cost efficient patient care services.
        • Understands licensure, job description and work flow of each team member (RN, LPN, UC, UC/MT, PCA) as a part of the health care team and incorporates in policy and decision making.
        • Daily rounds on patients to identify needs and plan for needs to be met.
        • Develops area strategies, goals and objectives that are congruent with UHCS mission, strategic initiatives, direction, values and philosophy.
          • At least quarterly reviews clinical outcomes (falls, infection rates, variances from care paths, etc.) and service outcomes (PRC data, complaints, Care Lines) and makes revisions so that clinical and service goals are met.
          • Assists as designated by the Director in collecting internal and external data needed for service line planning and improvement.
          • Maintains an open and positive attitude toward the organization and demonstrates a willingness to learn about the direction and strategy of University Health Services and willingness to participate in new initiatives.
          • As plans are developed/updates, assists Director to assess service area consumer needs, especially related to age and growth and development needs, and works with team to contribute ideas about how UH might better meet those needs.
          • At least annually facilitates team in developing service area as well as team goals and objectives that support UH strategic plan and are consistent with all teams across one or more clinical services.
          • At least quarterly assists team in evaluating progress toward goal achievement. Reports progress to Director. Keeps team informed of progress made toward accomplishments related to institution-wide strategic plans.
          • Participates in market research as necessary and uses market research to initiate new programs. Assists to develop justifications for budgeted requests for new programs.
          • Assists in assessing clinical and financial potential of new programs. Ensures that new programs/services meet all standards established by regulatory agencies and other desired approving bodies.
          • Assess nursing staffs abilities and resources available to incorporate such modalities and technology into services offered by unit and makes recommendations about actions (policies and procedures) to take in implementing new technology or providing new services.
          • Prioritizes activities appropriately and delegates work to others to ensure project completion by deadlines.
          • Responsible for own professional growth and development to continually enhance leadership skills, their ability to be self directed, creative and innovative, and effective change agent so that outcome, goals and objectives of nursing are achieved.
            • Maintains current knowledge about the latest developments, technologies and modalities in general health care delivery and clinical specialty.
            • When relieving the Director makes sound decisions and resolves problems/issues within scope and established procedures.
            • Keeps Director informed of activities. Seeks assistance from appropriate resources (e.g., Vice President, Patient Care Services, Legal affairs, etc.) when needed.
            • Actively seeks opportunities to broaden knowledge base and applies knowledge appropriately.
            • Takes lead as charge agent and successfully implement new and/or creative strategies.
            • Through fiscal management activities/outcomes, provides value to customer groups using most cost effective means to achieve quality work. Holds self and team accountable for meeting UH performance measurements.
              • Coordinates/collaborates in annual capital, operations/staffing budget preparation for areas of responsibility by establishing deadline and utilizes historical, comparative, and other pertinent data for analysis.
              • Coordinates the development of financial targets, monitors revenues and expenses and assists team in understanding controlling variances.
              • Frequently presents financial information to team(s) and involves the team(s) in the budgeting process and cost measurement.
              • Assists the charge nurse in providing appropriate staffing on both long-term (annually) and short-term (daily and four weeks) basis based on philosophy, objectives and MSP. Assists in the review of the four weeks schedule by the first week of cycle ensure adequate coverage.
              • Collaborates with others such as financial administrative staff, physicians and Case Managers to identify strategies to effectively utilize resources to meet customer needs and to achieve quality clinical outcomes.
              • Monitors cost and utilization of services/programs and assists teams to understand the impact of resource utilization on financial targets. QualificationsEducation: Graduate of a nursing program. Licensure/Certification:
                • Current licensure in the State of Georgia as a Registered Nurse.
                • All areas require BLS certification.
                • Oncology Nurse Manager requires Chemotherapy certification and ONS.
                • Certification in respective area is preferred.
                • Critical Care requires ACLS.
                • NALS/PALS certification required as appropriate. Experience: Three (3) years of nursing experience in a hospital (inpatient roles) or clinical (outpatient roles) setting, including at least one (1) year of relevant leadership experience required. Demonstrated clinical competency in the specialty area applying for. Knowledge, skills & abilities:
                • Demonstrate excellent knowledge of current nursing and patient care practices and ability to apply
                • Demonstrated excellent leadership skills to manage people through counseling and teaching, to delegate, and to hold accountable
                • Demonstrate ability to relate to and to communicate with all levels of personnel, management, physicians, families and others.
                • Philosophy of health care and nursing is compatible with that of the institution.
                • Demonstrated ability to assess, plan, and manage staffing to meet financial and quality outcomes on a short term (shift by shift, daily) and long term basis.
                • Demonstrated ability to manage the care of designated patient populations so that desired outcomes (clinical, service, and financials) is achieved. Physical Demands:
                • Standing for long periods of time (8 to 12 hours)
                • Walking for long periods of time (8 to 12 hours) to include moving about the work area, hospital and/or campus as needed.
                • Sitting for extended periods (8 to 12 hours)
                • Must be able to bend, stoop and reach/lift above your head
                • Sight: must be able to read documentation in a variety of formats such as items in print or electronically. For Health Care Providers (HCP) must be able to visualize patient condition and see data displayed on monitoring devices, etc.
                • Auditory: must be able to hear in order to clearly communicate with others and use communication devices such as telephones, must be able to hear patients, alarms, call bells, etc.
                • Tactile: must have ability to handle equipment and/or devices related to job duties, enter documentation within computer system. For HCP must be able to feel for pulses, skin temperature, and other patient conditions
                • Olfactory: HCP need to be able to smell disease-specific smells
                • HCP should not manually lift (including transfer, reposition, or move) patients who weigh greater than 35 pounds. The appropriate safe patient handling device will be used, except in emergency situations (life or death situations where delay in obtaining and using the safe patient handling equipment may be detrimental to the patient). Refer to Policy/Procedure G-89.
                • Proper body mechanics will be used when moving or lifting any equipment or supplies. Work Environment: Works in normal acute patient care section. May be exposed to sharps (such as needles and broken glass) and hazardous materials and waste. May be exposed to communicable and infectious diseases. Work may involve heavy lifting (i.e. patients). Environment is well lighted with adequate temperature control. May be exposed to blood and blood products and other body fluids as well as patients receiving therapeutic radiation. Connect With Us! ( Job ID2022-17831CategoryManagementDepartment6351 - Surgical Svcs AdministrationShiftDay ShiftPay Grade908FT/PT/PRNFull TimeRecruiterMissieRecruiter Emailmissieusry@uh.orgLocationUS-GA-Augusta

Keywords: University Health Care System, Augusta , Nurse Manager - Surgical Services, Executive , Augusta, Georgia

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