Operations Systems Manager
Company: Zencon Group
Location: Beech Island
Posted on: May 25, 2023
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Job Description:
Role Purpose / Position Summary
Manages warehouse management system (WMS) functionality and
business analytics for a site or network of sites.
Key Accountabilities / Primary Duties & Responsibilities
Warehouse Management System (WMS)
- Understands the WMS database structure.
- Performs advanced configuration of the WMS.
- Understands system-specific coding language.
- Lead sector initiatives to improve WMS functionality.
Business Analytics
- Coordinates and conducts (as applicable) the collection and
analysis of systems and operational data. Provides recommendations
to improve efficiency of operations.
- Investigates discrepancies and assists in the design of
procedures to reduce/eliminate site impact.
- Coordinate feasibility analyses on processes and equipment, which
includes the calculation of cost/benefit, identification of
business impacts, and the proposing of solutions.
- Interfaces with the Operations Team to review procedures and
maximize site or network efficiencies.
- Possesses an advanced knowledge of SQL
o Writes advanced queries to include use of sub-queries
o Performs basic query optimization, indexing, and pivoting
- Possesses an advanced knowledge of Microsoft Excel
o Uses advanced functionality (e.g. HLOOKUP, Pivot Tables,
Arrays)
o Records macros and manipulates VBA code
- Identifies requirements, creates, runs, and manipulates site
management and/or customer reports.
- Identifies requirements, develops, and implements analytical
tools that identify areas for improving service levels, reducing
costs, and enhancing operations. Reviews analytical tools that
others develop.
Warehouse Activities
- Fully comprehends warehouse activities and dependencies to design
and implement warehouse processes and workflows.
- Interfaces with the Operations Team to review operating
procedures and maximize system efficiencies.
- Contributes to, reviews, and edits the Cost Model.
- Contributes to, reviews, and edits a warehouse layout with
respect to the Cost Model and Customer Profile.
Technical Support
- Serves as site or network liaison for internal and external
systems-related groups.
- Coordinates technical support for site or network operations and
systems.
- Serves as site or network lead for systems implementations and
modifications.
- Interfaces with the Customer to identify and resolve systems
issues and maximize productivity.
- Understands and can execute all site level DHL system change
control processes.
- Ability to develop and execute test plans and project plans.
Interpersonal Skills and Knowledge
- Interfaces with the Customer and Operations Team as required.
- Plans, develops, resources, and delivers training.
- Possesses significant experience training others.
- Effectively communicates purpose, prioritizes and delegates
work.
- Plans and coordinates site or network initiatives.
- Mentors Operations Systems Analysts and Senior Operations Systems
Analysts.
- Ability to grow, develop and train others in operations
systems.
- Delivers internal and Customer-facing presentations.
- Establishes working relationships with DHL Supply Chain
functional teams.
- Utilizes Sector-based systems resources.
Performs other duties as assigned.
Qualifications / Capability Profile
- Bachelor's degree in business, transportation, logistics, or 5+
years of related experience.
- Four or greater (4+) years of transportation or logistics
experience.
- Four or greater (4+) years of experience in a similar role.
Keywords: Zencon Group, Augusta , Operations Systems Manager, Executive , Beech Island, Georgia
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