Certified Medical Assistant- Back Office

Company: Center for Primary Care
Location: Aiken
Posted on: August 5, 2022

Job Description:

Job DescriptionSummary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.Education/Certification:Registered MA, Certified MA or current LPN.Must have or be able to obtain CPR certification within 6 months.Experience: Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred.Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures.
• Demonstrates the ability to carry out and complete providers orders.
• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
• Accurately administers medication and injections per provider orders
• Accurately documents necessary information in Electronic Medical Record System
• Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff
• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested
• Documents and reports lab results on appropriate forms and in a timely manner
• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body
• Adheres to infection control guidelines
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
• Communicates effectively with patients in person and by telephone at his/her level of understanding
• Prepare forms and patient paperwork for provider review and signature
• Promotes positive public relations to patients, visitors, families, providers, and others
• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
• Answers telephone by identifying person answering and assisting callers in a pleasant manner
• Screening, prioritizing, and returning patient calls according to office procedure
• Communicates effectivelywith patients and persons by telephone and give great attention to detail following those phone calls
• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement
• Ensure proper documentation.
• Performs other duties and responsibilities as assignedKnowledge, Skills, and Abilities
  • Knowledge of Electronic Medical Records
  • Ability to type
  • Ability to identify emergent medical situations
  • Demonstrate positive customer service skills
  • Ability to function in a fast paced work environment, multi-tasking
  • Attention to detailEquipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.Work Environment: Well lit medical office environmentMental/Physical Requirements:Must be able to lift at least 10 lbs.Sitting 15% of the timeStanding/walking 85% of the time

Keywords: Center for Primary Care, Augusta , Certified Medical Assistant- Back Office, Healthcare , Aiken, Georgia