Store Operations Manager (GM)
Company: Insomnia Cookies
Location: North
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Insomnia Cookies is looking for
strong management to join our team at our Columbus, OH (Short
North) location. We are seeking a hospitality focused individuals
looking to join a fun, entrepreneurial and rapidly growing company,
in a role that offers great training & mentorship, professional
growth/quick advancement opportunities and achievable sales
success! Comp & Sweet Position Perks: · Competitive base salary
quarterly bonus compensation package. · $50.00 per month cellphone
data plan stipend. · Excellent comprehensive benefits coverage that
includes medical, dental, vision & pet insurance plans. · 401K with
contribution match. · 2 weeks paid vacation, 2 Insomnia Personal
Days of Wellness paid, paid sick leave. · Enrollment in our Cookie
College learning/training platform. · FREE cookies, awesome swag
and so much more! Job Duties & Position Focus: · Hire, coach and
develop a diverse part-time hourly staff that includes Shift
Leaders, Cookie Crew and Delivery Drivers. · Lead service
components including stellar food quality, engaging customer
service, employee friendliness, and store cleanliness, through the
team. · Establish a strong culture of excellence that prioritizes
cookie quality, customer service, and sales performance, while also
supporting personal growth and opportunity for all team members. ·
Manage and audit inventory to maintain proper controls. · Create
and execute fun, local marketing drops. · Create and drive in-store
recognition programs/contests. What we seek: · 3 years of
management/leadership experience in a restaurant or retail
establishment · Availability to work 2-3 mid-to-late shifts
throughout the latter part of the week (Thurs- Sun) · Benevolent
leadership style with a player-coach mentality when it comes to
day-to-day management of the business · An innate sense of true
hospitality and ability to deliver exceptional customer service to
all of our guests · A solid technical acumen regarding
restaurant/retail business software, proficiency with MS Outlook,
Excel, MS Teams and prior experience hiring employees using an
Applicant Tracking System · Familiarity with using commercial
convection ovens - a plus About us: Insomnia Cookies was founded in
a college dorm room by then-student, Seth Berkowitz. Fast forward
20 years and so manycookies later, our innovative bakery delivery
concept has become a cult brand known for its rabid following of
cookie lovers who crave Insomnia’s warm, delicious delivery all day
and late into the night. With an expanding footprint of over 300
stores globally, an experiential, “sweet-easy” concept as the
brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is
headquartered), and a rapidly-growing nationwide shipping and
gifting portfolio Insomnia Cookies is revolutionizing the cookie
game by truly " Imagining What’s Possible "!
Keywords: Insomnia Cookies, Augusta , Store Operations Manager (GM), Hospitality & Tourism , North, Georgia
