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Customer Service Representative - Augusta, GA

Company: Sitel
Location: Augusta
Posted on: December 9, 2018

Job Description:

Customer Service Representative - Augusta, GA





Location: Augusta, GA, US





Req ID#: 26167



Summary of Primary Job Responsibilities

As a Customer Service Representative you will handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail.

If you possess these skills and you are ready to enjoy our high energy environment with exceptional career advancement opportunities we are excited to invite you to apply!

Sitel Augusta is located at 2115 Windsor Spring Rd in Augusta, GA 30906.





We offer

Competitive pay packages from $10.00-$12.10 per hour
Paid professional training (starting day 1)
Medical and dental benefits for full-time employees
401k with company match program
Vacation and holiday pay
Full-time shifts
Employee discounts





Experience/Qualification

Prior customer service experience (preferred)
Prior technical troubleshooting (routers, internet, computer software)
Previous call center experience is a plus
Previous experience communicating using technical terminology
Self-motivated and able to work independently
Excellent verbal and written communication skills
Professional, articulate voice
Ability to multi-task by working in several computer applications while holding a conversation with a customer
Ability to type 25 words per minute
Enjoy working in a fast-paced environment while maintaining professionalism with the customer










WE CREATE GREAT PLACES TO WORK.

Each of our unique locations are home to great people who love what they do. Sitel is a global leader in customer experience, and no matter which location you visit, you'll soon become a part of our Sitel family.



Customer Service Representative - Augusta, GA






Nearest Major Market: Augusta
Job Segment:Customer Service Representative, Call Center Representative, Call Center, Customer Service

Keywords: Sitel, Augusta , Customer Service Representative - Augusta, GA, Hospitality & Tourism , Augusta, Georgia

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