HR
Company: Experis
Location: Augusta
Posted on: June 25, 2022
Job Description:
HR Remote work/ 2 days either in Augusta , GA or El Paso, TX
Monitors compliance with applicable Federal, State, and local laws
as well as company policies, notifies managers of potential issues
and proposes corrective action.
- Utilizing a proactive, consultative approach, receives and
responds to client inquiries, ranging in complexity and scope, by
educating clients on human resources tools, information, and best
practices regarding: federal and state law, compliance
requirements, employee and labor relations, compensation, benefits,
staffing, performance management, termination of employment,
rewards and recognition, occupational safety and health, leaves of
absence and other HR related topics.
- Leverages every client touchpoint as an opportunity to create
value for the client by not just providing HR best practice
information but also identifying and sharing information on HR
Solutions products, features and capabilities that can help to
address the clients immediate HR needs as well as strategically
support long terms needs.
- Schedules training and future meetings with the client as
appropriate.
- Effectively executes inbound and outbound client
communications, with quality, in accordance with standard call
strategies and expectations.
- Adheres to internal policies and procedures in an effort to
minimize risk and liability to CLIENT
- Must be able to transition between a wide variety of HR
competencies quickly and proficiently.
- Researches information from multiple resources to provide best
practice knowledge to external and internal clients.
- External clients range in size, employees, and span a wide
variety of industries and levels of HR experience.
- Keeps up-to-date and proficient on a wide variety of employment
laws and regulations at both the state and federal levels,
including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA,
FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies
to employment.
- Continually updates and maintains knowledge of other HR related
topics including, but not limited to EEO compliance, record keeping
requirements, proper investigative procedures, management
practices, etc.
- Participates in training and reviews documentation to keep
current on HR related topics and system and product enhancements
and changes.
- Participates in assigned HR projects to increase HR knowledge
and experience including but not limited to HR content creation, in
depth HR research, development of HR training, works with multiple
levels of HR Solutions team to assist in resolving multiple complex
HR issues for clients.
- Regularly responds to client inquiries through participation on
the email triage team. Executes other duties and projects as
assigned including but not limited to, overflow support for other
call center initiatives and programs in both an inbound and
outbound call center capacity and keeping up-to-date and proficient
on new product enhancements and changes via in-house training,
seminars, documentation, etc.; participates in training programs
designed to enhance service skills. QUALIFICATIONS REQUIRED:
- BS in Human Resources or equivalent education in related
field
- 2-3 years HR experience, at least 1 year of generalist
experience
- Will be expected to obtain SHRM-CP certification, if not
already obtained, within the first year of employment. Client will
pay for the certification.
- 1 yr or more of HR Generalist
Keywords: Experis, Augusta , HR, Human Resources , Augusta, Georgia
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