Technical Support Position - Exempt
Company: Americas Remanufacturing Co
Location: Augusta
Posted on: January 27, 2023
Job Description:
Position SummaryAmerica's Remanufacturing Company (ARC) is
looking for an IT Technician to provide onsite support for the
various IT systems being used in our facility. This includes
troubleshooting hardware and devices, installing software and
drivers, working with the Corporate IT department to execute
facility IT initiatives. This person must be independently driven,
highly responsive, and capable of communicating effectively with
remote personnel.Primary Responsibilities
- Responding quickly to IT issues on operational lines to
minimize NPT
- Installing network cabling and other network equipment like
routers and switches
- Installing workstations and other equipment like printers
- Installing desktop operating systems and programs
- Connecting all workstations to the network and relevant
servers
- Providing staff with technical support and training
- Installing servers, server operating systems and relevant
server programs
- Monitoring and testing networks to ensure that they are running
optimally
- Configuring routers and switches
- Responding to client or corporate requests
- Monitoring workstation backups and antivirus updates
- Performing troubleshooting to isolate problems
- Supporting data needs related to the inventory management
system and other operational ERP systemsPrerequisites and
Qualifications
- Associate degree (preferred)
- Advanced level familiarity with computer systems
- Effective Communication skills
- Excellent problem-solving skills
- Ability to work with all levels of company staff
- Comfortable providing direct written and verbal feedback
- Ability to quickly adapt to changing organizational and
operational needs
- Ability to function in a high stress environment while focusing
on exceeding operational goals
- Strong organization and multi-tasking skillsSchedule
- Weekdays 7:30am-5:00pm (45 minute lunch and 15 minutes of
self-scheduled break) The above statements are intended to describe
the general nature and level of work being performed by people
assigned to this job. They are not intended to be an exhaustive
list of all responsibilities, duties, and skills required of
personnel so classified. May perform other duties as assigned.
PI201628763
Keywords: Americas Remanufacturing Co, Augusta , Technical Support Position - Exempt, IT / Software / Systems , Augusta, Georgia
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