Technical Business Analyst
Company: Public Consulting Group
Location: Augusta
Posted on: May 26, 2023
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Job Description:
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector
solutions implementation and operations improvement firm that
partners with health, education, technology, and human services
agencies to improve lives. Founded in 1986 and headquartered in
Boston, Massachusetts, PCG employs approximately 2,000
professionals worldwide-all committed to delivering solutions that
change lives for the better. The firm has extensive experience in
all 50 states, Canada, and a growing practice in Europe. PCG offers
clients a multidisciplinary approach to meet challenges, pursue
opportunities, and serve constituents across the public sector. To
learn more, visit www.publicconsultinggroup.com .
About PCG's Education Consulting Service Line
PCG's Education Consulting Service Line works with states,
districts, and schools to address a wide spectrum of needs such as
curriculum development, instructional resources audits, design and
facilitation of professional development and professional learning
communities, school improvement, and program reviews.
Project engagements have included the development of the Engage NY
grades 6-12 English Language Arts curriculum for the New York State
Education Department and the delivery of related implementation
services across several states; the design and delivery of a system
of a K-3 professional learning program for the Connecticut State
Department of Education; and the creation of training and resources
to support standards implementation for the Florida Department of
Education. We recently collaborated with Chicago Public Schools
(IL) to develop a full-year, standards-aligned digital curriculum
for PK-12 English Language Arts and mathematics and are providing
asynchronous and synchronous professional learning to teachers and
administrators to support implementation. Currently, we are also
developing a K-5 ELA curriculum in partnership with Pinellas County
Schools (FL) to support their transition to the new Florida B.E.S.T
standards.
Responsibilities
Technical Business Analyst
The Technical Business Analyst (TBA) will support the Technology
Team within the Education Case Management practice. The position is
responsible for designing and delivering EdTech solutions in the
case management markets. Our products are used in 30+ states by
nearly 2 million people ranging from state agency staff, district
and school administrators, teachers, specialists, service
providers, and support staff.
The ideal candidate is well-versed in the Software Development Life
Cycle (SDLC) and comfortable creating system specifications and
documentation used in the development process. The TBA works with
engineering, business stakeholders, and clients to define scope,
gather requirements, design solutions, complete user acceptance
testing, and manage aspects of the implementation.
Responsibilities:
The TBA can expect to play an active role in a wide range of work
assignments around the successful completion of Technology tasks
from start to finish.
Facilitate software development life cycle (SDLC) activities
Coordinates and facilitates functional and technical requirement
gathering sessions.
Translates business requirements into proposed designs/documents
and communicates designs to clients and across internal PCG teams
and partners.
Creates functional specifications (as well as any other
documentation needed) to clearly denote scope and requirements to
development and QA teams.
Creates wireframes or prototypes using Axure RP, or related
tools.
Coordinates with system developers, QA teams, and user focus groups
to ensure strong communication and feedback loops to inform
continual system improvement.
Develops, streamlines, and actively participates in user acceptance
testing procedures and scripts in areas of assigned focus and
responsibility.
Assists with internal trainings for new features - 'Train the
Trainer'.
Assists with writing user stories for new features.
Assists product development and R&D with client focus groups on
features/topics, if needed.
Assists with product troubleshooting and triage, when required and
appropriate.
Prepares and posts defects/support requests. Manages through to
completion and release.
Support teams with new state implementations, new feature
configurations and new project rollouts, as appropriate.
Qualifications
The successful candidate will demonstrate the following skills:
Ability to create comprehensive Requirements Specifications,
Designs, Process/Flow Diagrams, Test and Implementation Plans, and
Feature Release Notes.
Strong familiarity with SDLC, business process design principles,
mapping, and testing procedures.
Ability to work in a fast-paced and changing environment; reacts
professionally under pressure.
Proven ability to take initiative and seek creative solutions.
Advanced analytical skills, including the ability to analyze,
organize, and present data.
Detail orientation with excellent analytical, planning, and
organizational skills.
Excellent written and oral communication skills; speaks clearly and
persuasively.
Effective ability to prioritize and manage multiple activity
streams.
Ability to build and maintain business relationships.
Works well independently - makes decisions and solve problems using
sound, inclusive reasoning, and judgment with limited
supervision.
Preferred Experience:
Education: Bachelor's degree or equivalent experience required.
5+ years of business analysis and/or product design experience.
Proven record of excellence in documenting, designing, and
delivering technical solutions.
Knowledge or experience in EdTech, Case Management systems a
plus.
Knowledge or experience with EDPlan a plus.
Experience with wireframing/prototyping tools such as Axure RP or
ability to quickly learn.
Knowledge of task management and project management systems is a
plus (ex. JIRA, ASANA, Monday.com, etc.)
UI/UX experience and course certification is a plus.
Compensation
Compensation for roles at Public Consulting Group varies depending
on a wide array of factors including, but not limited to, the
specific office location, role, skill set, and level of
experience.---As required by applicable law, PCG provides the
following reasonable range of compensation for this role: $65,000 -
74,999. In addition, PCG provides a range of benefits for this
role.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated
to celebrating diversity and intentionally creating a culture of
inclusion. We believe that we work best when our employees feel
empowered and accepted, and that starts by honoring each of our
unique life experiences. At PCG, all aspects of employment
regarding recruitment, hiring, training, promotion, compensation,
benefits, transfers, layoffs, return from layoff, company-sponsored
training, education, and social and recreational programs are based
on merit, business needs, job requirements, and individual
qualifications. We do not discriminate on the basis of race, color,
religion or belief, national, social, or ethnic origin, sex, gender
identity and/or expression, age, physical, mental, or sensory
disability, sexual orientation, marital, civil union, or domestic
partnership status, past or present military service, citizenship
status, family medical history or genetic information, family or
parental status, or any other status protected under federal,
state, or local law. PCG will not tolerate discrimination or
harassment based on any of these characteristics. PCG believes in
health, equality, and prosperity for everyone so we can succeed in
changing the ways the public sector, including health, education,
technology and human services industries, work.
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Job Locations US
Posted Date 4 weeks ago (4/28/2023 10:49 AM)
Job ID 2023-9400
# of Openings 4
Category Consulting
Type Regular Full-Time
Practice Area Education Services
Public Consulting Group is an equal opportunity employer. All
qualified applicants receive consideration for employment without
regard to race, color, religion, gender, national origin, age,
sexual orientation, gender identity, protected veteran status, or
status as a qualified individual with a disability. VEVRAA Federal
Contractor.
Keywords: Public Consulting Group, Augusta , Technical Business Analyst, IT / Software / Systems , Augusta, Georgia
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