AugustaGARecruiter Since 2001
the smart solution for Augusta jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Augusta
Posted on: October 10, 2020

Job Description:

Job Description Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers * Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Augusta , Work From Home - Experienced Tax Expert I, Other , Augusta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Men's Health Opportunity in South Carolina-Very Generous Salary & No W
Description: Well established Men's Health Practice in Greenville, South Carolina are looking for a Physician of
Company: One Stop Recruiting
Location: Greenville
Posted on: 10/21/2020

Caregivers Needed - All Skill Levels Offered!
Description: No Certification No Problem We are hiring caregivers of all skill levels to provide compassionate In Home Care to some of our friendly senior clientele. Our caregivers enjoy perks
Company: CareInHomes
Location: Greenville
Posted on: 10/21/2020

Registered Nurse (RN) - Specialist Ambulatory Clinic, OB/GYN Clinic, Full-Time
Description: Inspire health. Serve with compassion. Be the difference.Job Summary Provides direct patient care, education and support to patients in the fellowship trained specialty clinic setting. Functions as a (more...)
Company: Prisma Health Richland Hospital
Location: Greenville
Posted on: 10/21/2020


Deliver Eats with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Greenville
Posted on: 10/21/2020

Registered Nurse (RN) - Acute Care - Behavioral Health - Full-Time Night
Description: Inspire health. Serve with compassion. Be the difference.Job Summary Provides clinical direction for all aspects of patient care in an acute inpatient setting, fostering patient/family centered care. (more...)
Company: Prisma Health Richland Hospital
Location: Greenville
Posted on: 10/21/2020

Registered Nurse Emergency Department Float Pool PRN
Description: Overview Role Summary: Provides leadership which facilitates the delivery of professional nursing care for the comfort and well-being of patients. Utilizes the nursing process of assessment, planning, (more...)
Company: Transylvania Regional Hospital
Location: Greenville
Posted on: 10/21/2020

eCommerce Seasonal Power Equipment Operator - GSP1 - In Laurens, SC - Hiring Now!
Description: Position Description br This role may be required to drive powered equipment, however no experience is required as we provide training on-site. br br Starting base pay: 15.40 per hr. br br (more...)
Company: Walmart
Location: Greenville
Posted on: 10/21/2020

New Sign-On Truck Drivers Class A Company Drivers
Description: CLASS A CDL TRUCK DRIVERS: SOAR TRANSPORTATION GROUP Base Pay 44--/mi Bonuses Accessorial Pay Average of 60--/MILE Regardless of Hire Date OR Experience There is no guessing game at SOAR Transportation (more...)
Company: Soar Transportation Group
Location: Greenville
Posted on: 10/21/2020

Contract Recruiter
Description: Why you will love this job: Great way to use your strong recruiting skills in world class organization.Salary: 20- 30/hourWhat your future day will look like: Will assist HR team in reviewing resumes.Will (more...)
Company: Godshall Recruiting
Location: Greenville
Posted on: 10/21/2020

Licensed Practical Nurse (LPN) - Adult & Pediatric Home Care
Description: Keeping people safe at home and out of the hospital is more important than ever. BAYADA licensed practical nurse LPNs are Heroes on the Home Front, delivering the highest-quality private duty nursing (more...)
Company: BAYADA Home Health Care
Location: Greenville
Posted on: 10/21/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Augusta RSS job feeds