AugustaGARecruiter Since 2001
the smart solution for Augusta jobs

Remote Experienced Tax Associate - Seasonal

Company: Intuit
Location: Augusta
Posted on: October 18, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Augusta , Remote Experienced Tax Associate - Seasonal, Other , Augusta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work From Home Credentialed Tax Professional
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Greenville
Posted on: 10/23/2020

OTR Food Grade Tank Driver
Description: Benefits: 47 cpm solo 55 cpm team/split Safety Rewards Program Bonus Paid Orientation Pet Policy Free Rider Policy Retirement Plan 401k Health Benefits Late Model
Company: Indian River Transport
Location: Greenville
Posted on: 10/23/2020

Shopper - Grocery Pros Wanted For Up To 22 An Hour
Description: Shopper - Grocery Pros Wanted For Up To 22 An Hour - ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they (more...)
Company: Greenville - Shipt
Location: Greenville
Posted on: 10/23/2020


Cardiothoracic Physician Assistant (Physician Assistant #)
Description: Cardiac Surgery Group near Beautiful Greenville, South Carolina Expanding and hiring an experienced cardiac surgery physician assistant br Cardiac Surgery First Assistant procedures CABG, TAVR, TEVAR, (more...)
Company: Palm Health Resources
Location: Greenville
Posted on: 10/23/2020

Controls/Sr. Controls Engineer (Design Group)
Description: About Us: Design Group operates from more than 45 offices in the United States and India, providing engineering, consulting and technical services for the worlds leading companies in the food and beverage, (more...)
Company: Barry Wehmiller Design Group
Location: Greenville
Posted on: 10/23/2020

Intuit: Tax Professional - Cpa - Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Greenville
Posted on: 10/23/2020

Registered Nurse (RN)-Ambulatory Clinic, OB/GYN Clinic, Full-Time
Description: Inspire health. Serve with compassion. Be the difference.Job Summary Provides clinical direction for all aspects of patient care in an ambulatory setting under the direction of the physician, Advanced (more...)
Company: Prisma Health Richland Hospital
Location: Greenville
Posted on: 10/23/2020

Grocery Shopper
Description: Grocery Shopper - ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and (more...)
Company: Greenville - Shipt
Location: Greenville
Posted on: 10/23/2020

Owner Operators & Trainees - We Train Graduates! Paid 78% of the Line Haul CDL A
Description: NOW HIRING - Owner Operators Trainees Call for more information 877 454-8921 We Now Hire and Train Graduates of Certified Truck Driving Schools OTR Flatbed, OTR Van, and Regional Driver Positions (more...)
Company: Noble LLC
Location: Greenville
Posted on: 10/23/2020

Dialysis Registered Nurse - Float Full Time
Description: The Registered Nurse provides care and treatment to patients with chronic renal disease. This position performs duties as assigned by the Charge Nurse, including assisting and supervising Patient Care (more...)
Company: DSI Renal, Inc
Location: Greenville
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Augusta RSS job feeds