AugustaGARecruiter Since 2001
the smart solution for Augusta jobs

Call Center Representative.

Company: Teleperformance
Location: Augusta
Posted on: November 20, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, call center specialist, clerk, client, customer service, customer service representative, rep, service agent, service specialist, technical assistant

Keywords: Teleperformance, Augusta , Call Center Representative., Other , Augusta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Established Team Drivers
Description: Team Driver Benefits Specialized freight including Arms amp Ammunition AA amp E
Company: Tri-State Motor Transit
Location: Augusta
Posted on: 12/4/2020

Local CDL-A Truck Driver - Home Daily
Description: We believe An Excellent Work Ethic Deserves Excellent Pay Augusta drivers, when you join Florida Rock amp Tank Lines as our newest CDL-A professional you can take advantage of earning competitive (more...)
Company: Florida Rock & Tank Lines, Inc.
Location: Augusta
Posted on: 12/4/2020

Class A CDL Team Company Driver
Description: Team Driver Benefits Specialized freight including Arms amp Ammunition AA amp E
Company: Tri-State Motor Transit
Location: Augusta
Posted on: 12/4/2020


TransAm Trucking Owner Operator Truck Driver Jobs
Description: New Drivers Are Now Eligible For 2,500 In Sign-On Incentives TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver opportunities available now for CDL-A drivers Apply (more...)
Company: Trans Am
Location: Augusta
Posted on: 12/4/2020

CDL-A Flatbed Lease Purchase Truck Driver Opportunities
Description: 100 Flatbed-100 Welcome Have you ever dreamed of running your own trucking business
Company: WTI Transport
Location: Augusta
Posted on: 12/4/2020

CDL-A Experienced OTR Truck Drivers
Description: Job Description VARIANT OFFERS INDUSTRY LEADING PAY AND MANY MORE GREAT
Company: Variant
Location: Augusta
Posted on: 12/4/2020

Earn More This Fall, Deliver With Uber Eats
Description: Earn more this Fall, deliver with Uber Eats Newnan, GA 2854 C2-752951 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Augusta
Posted on: 12/4/2020

Food Delivery With Uber Eats
Description: Food Delivery with Uber Eats Newnan, GA 2854 C2-668138 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Augusta
Posted on: 12/4/2020

Registered Nurse - Hospice PRN
Description: Job Description Description Heartland Hospice is part of the HCR ManorCare family,
Company: Heartland Hospice
Location: Augusta
Posted on: 12/4/2020

CDL A Company Drivers - No touch Freight!
Description: Truck Driver Benefits NEW PAY INCREASE Medical/Dental, and 401K Paid vacation Paid orientation No forced dispatch No-touch freight No hazmat Cell phone reimbursement Driver (more...)
Company: Poly Trucking
Location: Augusta
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Augusta RSS job feeds