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Residential Maintenance Service Supervisor

Company: VineBrook Homes
Location: Augusta
Posted on: June 10, 2021

Job Description:


VineBrook Homes is an internally managed real estate investment company, focused on acquiring, renovating, leasing and operating single-family homes as rental properties. An early investor and developer of the Single-Family Rental home (SFR) asset class, we commenced operations in late 2007. Our proven, yield-focused investment strategy targets a unique opportunity building a portfolio of workforce SFR assets in key secondary and tertiary markets. Our growing SFR REIT portfolio is currently comprised of approximately 14,000 homes. VineBrook Homes is undergoing a major expansion of its strategy, expecting to drive toward 25,000+ homes.


Maintenance Service Supervisors are responsible for the upkeep and repair of our properties. They must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. They must be able to diagnose and troubleshoot problems. They must coordinate and schedule technicians and communicate with contractors. They must also maintain repair budgets as well as oversee the on-call program. Customer service is of the highest importance and must always be displayed. Other tasks include finish work and occasional property turnover. Documentation is done via smart devices such as smartphones and tablets.


  • Plans, delegates and performs up-keep of properties to include: Maintenance, building repair/turnover, HVAC, plumbing, electrical, carpentry, finish work.
  • Process, assign, schedule, and budget work orders in a timely fashion.
  • Hire, Fire, Train, Coach, and oversee Maintenance Service Technicians.
  • Hires and schedules all vendors/contractors.
  • Oversees all bids, contracts to major projects and performs the final inspection to verify the completion of the project according to approved and signed contract.
  • Order supplies, parts, tools and materials and keeps an update inventory.
  • Prepare budgets and estimates regarding facility up-keep, maintenance, renovation and restoration by applying figure aptitude and knowledge of building systems.
  • Provides support and supervises maintenance personnel.
  • Remain familiar with applicable city and state building codes to ensure compliance.
  • Keeps communication with Leasing Department of unit availability and make ready.
  • Provide field inspections of HVAC, Plumbing, Electrical systems, as well as, Carpentry and Roofing.
  • Develop and utilize a preventative maintenance schedule for properties.
  • Have and facilitate positive customer interaction at all times.
  • Respond to emergency repair situations.
  • File for permits and inspections with local government agencies when required.


  • This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department. Position reports to the Portfolio Manager.


  • Travel is primarily local during the business day. After hour calls are on rotation.


  • This is a full-time position with on call rotation, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Some overtime is required.


  • High school diploma or equivalent
  • Five years' previous experience in a maintenance role
  • HVAC Certification
  • At least five years of Carpentry, Plumbing, and Electrical experience.
  • Exemplary Customer Service skills
  • Time Management skills
  • Excellent Communication skills (Verbal and Written)
  • Management/ supervision skills


  • 5 years of supervising a maintenance team of 5 or more technicians
  • Completion of Tech/ Vocational School
  • EPA Certification
  • Freon Handling Certificate
  • Electrical Certification
  • Bilingual (Spanish)
  • Proficient use with smartphones/tablets.
  • Knowledge of Yardi property management software


  • Must have own tools, we will provide larger equipment.
  • Requires the ability to lift carry, push, pull medium weights up to 75 pounds
  • Valid driver's license.
  • Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check.


We offer industry competitive wages and benefits. Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.

Keywords: VineBrook Homes, Augusta , Residential Maintenance Service Supervisor, Other , Augusta, Georgia

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