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Certified Medical Assistant- Front Office

Company: Center for Primary Care
Location: Evans
Posted on: June 12, 2021

Job Description:

Summary:Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Education/Certification: Registered MA, Certified MA or current LPN, or graduate of an accredited program for Medical Assisting Must have or be able to obtain CPR certification within 6 months.

Experience:Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred

Essential Job Functions:

Answers telephone by identifying person answering and assisting callers in a pleasant manner Screening, prioritizing, and returning patient calls according to office procedure Schedules appointments according to office procedure and to patients need Upon checking in a patient, acquires all necessary information (registration forms, insurance card copies, responsible partys information, etc.) prior to physician seeing patient Accurately performs data entry on computer system for Billing and posting payment and gathering other necessary information Processes incoming and outgoing mail, records requests, patient documentation, etc. based on office procedure Insure smooth patient flow throughout the office by assisting in other areas when needed or as requested Maintains patient confidentiality at all times; adheres to all HIPAA guidelines Communicates effectively by telephone and to the patient at his/her level of understanding Promotes positive public relations to patients, visitors, families, physicians, and others Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

Knowledge of Electronic Medical Records

Ability to type Ability to identify emergent medical situations

Demonstrate positive customer service skills

Ability to function in a fast paced work environment, multi-tasking

Attention to detail

Equipment Operated:Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.

Work Environment:Well lit medical office environment

Mental/Physical Requirements: Must be able to lift at least 10 lbs. Sitting 15% of the time Standing/walking 85% of the time

Keywords: Center for Primary Care, Augusta , Certified Medical Assistant- Front Office, Other , Evans, Georgia

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