Program Support Assistant (OA)

Company: Department of Veterans Affairs
Location: Hephzibah
Posted on: June 12, 2021

Job Description:

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Summary

The incumbent serves as an Program Support Assistant (OA) for the Department of Veterans A??airs (VA), Office of Information and Technology (OIT), IT Operations and Services (ITOPS), Service Management and Planning (SMP), Action Reporting and Administration (ARA), Staff Administration Section. The Program Support Assistant (OA) is responsible for completing the entry and validation of timecards that are being processed across the entire ITOPS organization.

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Responsibilities

This is a bargaining unit position.

Work Schedule: Mon - Fri 8:00 am - 4:30 pm

Compressed/Flexible Schedule: Not available

Telework: Yes, as determined by agency policy

Virtual: This is not a virtual position

Position Description Title/PD#: Program Support Assistant (OA)/ PD17967A and PD17966A

Relocation/Recruitment Incentives: Not authorized

Financial Disclosure Report: Not required

Physical Demands: The work is primarily sedentary, although some light physical effort may be required.

his position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-6. At the GS-5 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-6. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.

Major Duties:

* Provide timekeeping support to department employees * Ensure required timekeeping actions such as leave requests and/or overtime/compensation requests are entered appropriately and timely. * Respond to sensitive customer inquiries regarding timekeeping professionally and tactfully. * Provide advice to management officials on business operations and services. * Prepare reports and maintain records of work accomplished. * Coordinate the preparation, presentation and communication of work-related information to supervisor

Travel Required

Not required

Supervisory status

No

Promotion Potential

6

* Job family (Series)

0303 Miscellaneous Clerk And Assistant

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* Assistants, Office * Office Assistants

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Requirements

Conditions of Employment

* You must be a U.S. Citizen to apply for this job * Designated and/or random drug testing may be required * Selective Service Registration is required for males born after 12/31/1959 * You may be required to serve a probationary period * Subject to background/security investigation * Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/04/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For the GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

There is no time in grade requirement for the GS-05 level.

AND

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: Do you have experience utilizing automated, web-based time and attendance systems to complete the data entry of employee work schedules such as: tour of duties, telework schedules, leave used, overtime/compensation time earned?

You may qualify based on your education/experience as described below:

AND

For GS-5:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Specialized experience includes utilizing automated, web-based time and attendance systems to complete the data entry of employee work schedules such as: tour of duties, telework schedules, leave used, overtime/compensation time earned;

OR

Education: Four (4) years above high school.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

OR

Combination of Education and Specialized Experience: Applicants may also combine education and experience to qualify at the GS-5 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-5. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

For GS-6:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Specialized experience includes preparing reports; coordinating the preparation, presentation and communication of work-related information; evaluating processes and making recommendations for effective organizational changes related to timekeeping program matters; independently validating employee timecards.

Per Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not usually be part of the employee's position is creditable; however, the experience is considered creditable when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignments. The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties. The employee should be able to locate this documentation in their official personnel record. To receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate and official documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

Education

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Keywords: Department of Veterans Affairs, Augusta , Program Support Assistant (OA), Other , Hephzibah, Georgia