Project Manager, I Impl - Comp Svcs
Posted on: October 12, 2021
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Accountable for executing the
"OneADP" project management methodology for all assigned projects
spanning multiple products and business units. Collaborates and
consults with client and ADP Project Teams to manage the project
scope and overall client experience during all phases of the
implementation. Oversees development, communication, control and
execution of project plans in a manner consistent with the
framework of the "OneADP" solution delivery and ensures client
needs are satisfied by delivering projects with a high degree of
quality. Ensures goals are met by client and ADP Project Team
Members who may represent multiple business units including
Implementation Specialists, Trainers, Sales Representatives, Client
Services Representatives, vendors and others by ensuring they
understand and adhere to key timeframes and quality goals. As
directed by the Implementation Executive, drives associate
mentorship, and participates in stretch assignments/projects in
support a virtual Resource Management Team.
- Develops and executes appropriate client
- Determines the appropriate analysis and data
conversion methods to ensure correct and timely set up of products
and features. Adheres to project management standards of overall
methodology, tools and implementation processes.
- Collaborates and maintains project control:
Oversees development, communication and execution of the goals and
project timeline by consulting and collaborating with other
Implementation, Sales and business unit associates to ensure
delivery of the highest level of performance for the attainment of
the overall project goals. Plans, schedules and controls the
activities of complex business projects. Monitors all project
deliverables through the generation, maintenance, distribution and
communication of key project documents including project plans,
status reports, and issue and resolution logs to ensure processes
are followed and goals achieved, including the timely completion of
milestones. Coordinates the new client transition process at the
conclusion of the implementation for each product purchased.
Ensures that all necessary documentation is properly distributed to
facilitate the ongoing support of complex client
- Gains commitment, alignment and engagement
from all Project Team Members in pursuit of Resource Services'
mission, vision and values of providing integrated solutions and
World Class Service. Accountable for influencing and managing the
collective performance of an Implementation Project Team that
includes Implementation Consultants and may span multiple business
units (i.e. Retirement Services, FSA/Cobra, Concur, TLM, 3rd-party
- Internal and external relationships: Manages
the client relationship at the most senior level within the client
organization and acts as single point of contact and escalation for
all key project stakeholders: clients, Sales and ADP Project Team
Members. Maintains the Project Team's focus on exceeding client
- Participates in departmental or Implementation
Center task force teams and councils that focus on improving
processes, strategic initiatives, acquisitions, stretch assignments
and collaboration opportunities with other SBU's. Results oriented
with proven statistical success and seasoned leadership and
mentorship skills and abilities.
- Sales Partnership/Alignment: Aligns with and
supports expectations and communications established by Sales.
Accurately assesses and monitors client expectations to ensure
positive outcomes. Identifies and overcomes objections, clarifies
expectations, confirms client understanding of both deliverables
and timeframes and involves Sales as necessary to reset
expectations. Incorporates and prioritizes the ADP Value
Proposition in project strategy. Leads and gains commitment from
client and ADP Project Teams to implement with a concurrent
approach, meeting and exceeding clients' integrated solution and
value proposition objectives. *Meets with prospects to discuss the
implementation process. Serves as a liaison with Sales/System
Consultants to set proper expectations.
- Product Support: Assists Regional product
groups in development of new processes, tools and collateral.
Participates in task forces and stretch assignments.
- Education: Bachelor's degree
- Experience: 3-5 years
Keywords: ADP, Augusta , Project Manager, I Impl - Comp Svcs, Other , Augusta, Georgia
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