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Printer Support

Company: Advantage Resourcing
Location: Augusta
Posted on: January 16, 2022

Job Description:

Title: Onsite Print AdministratorLocation: Fort Gordon, GAType: W2 contract, 12 months +Responsibilities:

  • Replace consumables, including customer provided paper, at each device location.
  • Ensure adequate consumables are available at customer sites.
  • Manage the printer fleet locations manually or with tools and provide results to HP Client Manager as needed.
  • Apply knowledge of NT/Unix/Microsoft platforms to resolve network related issues with the Fleet.
  • Manage printers on a print server (May need to add or remove).
  • Perform initial trouble shooting to assist in repair or reporting to the Help Desk.
  • Clear paper jams.
  • Perform preventive maintenance on devices as required.
  • Pull error codes and provide problem description to the help -desk.
  • Swap out devices with spares as needed.
  • Escort HP Customer Engineers so they can perform repairs.
  • Assist end user with device functionality.
  • Assist with the collection of usage pages per devices as needed.
  • Use web-based SW to manage fleet - proactive monitoring using HP Webjet Admin preferred.
  • Manage Pharos print anywhere software preferred.
  • If non-HP printers are onsite, coordinate with 3rd party suppliers for supplies and service.
  • Will report to Client Manager and could be assigned to a specific account or work on multiple accounts if required, travel limited to current site.
  • Report any customer issues or concerns to Client Manager.Requirements/skills:A+, Network+ and Security+ certifications requiredVeteran or current DOD access (CAC Card) preferredcandidate will be working in a Hospital settingMust be able to spend several hours a day standing or walking to service printers and -may need to drive short distances to service printers outside the main buildingAbility to lift 50# with assistance and/or push printers from one area to another on and off elevators or trucksExcellent follow-up response and communication with Manager and Replace consumables, including customerFamiliarity, previous experience working with printers About Advantage Resourcing Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Advantage Resourcing, Augusta , Printer Support, Other , Augusta, Georgia

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