Front Desk Member Services
Company: Family YMCA of Greater Augusta
Posted on: August 6, 2022
Job Description General Statement of Duties: This position is
responsible for greeting the public and controlling access of the
facility to members only. This position requires the knowledge of
membership information and programs, the selling of same and
entering of same in computer. This position also requires the
answering of phones and giving tours of facility. Typical Physical
Demands: Typical sales type position with intermittent standing and
sitting. Job Segments: Greets all members and guests as they enter
the facility. Creating the Membership Experience for all guest,
members, and visitors. Answers phones. Sells and enters in computer
memberships and programs. Prepares end of shift reports and
balances money as required. Be understanding when members are
upset, listen intently to their issue(s) and attempts to handle or
report the problem. Does facility tours for prospective members.
Maintains a cooperative working relationship with all staff,
volunteers and members. Accepts and demonstrates the Character
Development Values of Caring, Honesty, Respect and Responsibility.
Actively participates and supports the annual scholarship campaign.
Performs all other duties as assigned. Education/Experience:
Position requires a High School Diploma or General Equivalent
Diploma. Excellent Customer Service Skills. Proficient with
Microsoft Suite of Products. Certified in CPR or ability to obtain
certification within 45 days of employment. Status: Part-time
Non-Exempt Location: Downtown Family YMCA Hourly Rate: $7.25 -
Keywords: Family YMCA of Greater Augusta, Augusta , Front Desk Member Services, Other , Waynesboro, Georgia
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