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Patient Advocate

Company: MCG Health
Location: Augusta
Posted on: March 16, 2023

Job Description:

The Patient Advocate investigates complaints and grievances submitted by patients/families throughout AU Medical Center, CHOG, and AUMC outpatient clinics. This is accomplished through: evaluation of patient/family perspective through direct communication with all involved parties (e.g., faculty, staff, administration); review of relevant records; routine consultation with clinical/administrative leadership, Risk Management, and Grievance Committee as needed, in addition to other departments and programs on an ad hoc basis.

Position Requirements

Bachelor's Degree and 3 years or more of experience in paid professional experience in a medical or healthcare setting. Conflict Resolution Training.

Preferred Requirements


Keywords: MCG Health, Augusta , Patient Advocate, Other , Augusta, Georgia

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