Patient Advocate
Company: MCG Health
Location: Augusta
Posted on: March 16, 2023
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Job Description:
The Patient Advocate investigates complaints and grievances
submitted by patients/families throughout AU Medical Center, CHOG,
and AUMC outpatient clinics. This is accomplished through:
evaluation of patient/family perspective through direct
communication with all involved parties (e.g., faculty, staff,
administration); review of relevant records; routine consultation
with clinical/administrative leadership, Risk Management, and
Grievance Committee as needed, in addition to other departments and
programs on an ad hoc basis.
Position Requirements
Bachelor's Degree and 3 years or more of experience in paid
professional experience in a medical or healthcare setting.
Conflict Resolution Training.
Preferred Requirements
5
Keywords: MCG Health, Augusta , Patient Advocate, Other , Augusta, Georgia
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