Service Writer

Company: Paul Thigpen Ford of Waynesboro
Location: Waynesboro
Posted on: March 16, 2023

Job Description:

Seeking Experienced Service Technicians

Pay will be dependent upon experience!

BENEFITS

* We provide a positive, professional work environment with the best training in the industry.
* We believe in employee development through training and advancement from within.
* Our team members enjoy terrific benefits which include:
* Competitive pay plan
* Company provided training and education.
* A fun fast-paced environment!
* Work Location: One location
* Bonus pay Commission pay
* Health, Dental, Vision insurance

RESPONSIBILITIES

* Meet with customers and determine their needs for repair and/or service of their vehicle issues
* Increase customer satisfaction by building customer relations
* Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
* Monitor the progress of each vehicle throughout the day, and update customers frequently
* Increase profitability by maximizing sales & executing retail promotions
* Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
* Oversee and participate in quality control
* Participate in the development and documentation of standard operating procedures as appropriate
REQUIREMENTS

* High school diploma or equivalent
* Valid commercial driver's license & clean driving record
* Accredited training in service advisor skills, customer satisfaction and quality control
* Automotive service advisor experience
* Ability to read, write and speak English fluently
* Ability to concentrate and accomplish tasks despite interruptions
* Multitasking skills
* Proficient use of computers/business machines




equal opportunity employer

Keywords: Paul Thigpen Ford of Waynesboro, Augusta , Service Writer, Other , Waynesboro, Georgia