Area Health Information Specialist I
Company: CIOX Health
Location: Augusta
Posted on: May 23, 2023
Job Description:
Area Health Information Specialist I
Job Locations
US-GA-Augusta
Requisition ID
2023-31423
# of Openings
1
Category (Portal Searching)
Medical Records
Position Type (Portal Searching)
CIOX Temporary Full-Time
Overview
Who we are...Ciox Health merged with Datavant in 2021, creating the
nation's largest health data ecosystems, powering secure data
connectivity on behalf of thousands of providers, payers, health
data analytics companies, patient-facing applications, government
agencies, research institutions and life science companies. The
combined company is focused on improving patient outcomes and
reducing costs by removing impediments to the secure exchange of
health data. Ciox, a Datavant company will offer the ability to
access, exchange, and connect data among the thousands of
organizations in its ecosystem for use cases ranging from better
clinical care and value-based payments to health analytics and
medical research. What we offer...At Ciox Health we offer all
employees a place to grow and expand their current skills so that
they can not only help build Ciox Health into the greatest health
technology company but create a career that you can be proud of. We
offer you complete training and long-term career goals. Our
environment is what most of our employees are the proudest of and
our Architecture Group is comprised of some of the brightest and
most talented individuals. Give us just a few moments to explain
why we need you and hope you will help us change how the health
Industry manages its' medical records. What we need...This is an
entry level position responsible for processing all release of
information (ROI) specifically medical record requests in a timely
and efficient manner ensuring accuracy and providing customers with
the highest quality product and customer service. Associate must at
all times safeguard and protect the patient's right to privacy by
ensuring that only authorized individuals have access to the
patient's medical information and that all releases of information
are in compliance with the request, authorization, company policy
and HIPAA regulations. This position travels 75% or more of their
time.
Temporary-Full-Time: Monday-Friday
8:30AM-5:00 PM ESTLocation: This role will be performed at one
location (Augusta, GA 30912)Comfortable working in a high-volume
production environment.Processing medical record requests by taking
calls from patients, insurance companies and attorneys to provide
medical status.Documenting information in multiple platforms using
two computer monitors.Proficient in Microsoft Office (including
Word and Excel)We offer: Comprehensive onsite/virtual training
program followed by job shadowing with an assigned mentor Company
equipment will be provided to you (including computer, monitor,
virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental
Insurance and 401k Savings Plan and tuition Assistance
Responsibilities
Receive and process requests for
patient health information in accordance with Company and Facility
policies and procedures. Maintain confidentiality and security with
all privileged information.Maintain working knowledge of Company
and facility software.Adhere to the Company's and Customer
facilities Code of Conduct and policies.Inform manager of work,
site difficulties, and/or fluctuating volumes.Assist with
additional work duties or responsibilities as evident or
required.Consistent application of medical privacy regulations to
guard against unauthorized disclosure.Responsible for managing
patient health records.Responsible for safeguarding patient records
and ensuring compliance with HIPAA standards.Prepares new patient
charts, gathering documents and information from paper sources
and/or electronic health record.Ensures medical records are
assembled in standard order and are accurate and complete.Creates
digital images of paperwork to be stored in the electronic medical
record.Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.Answering of inbound/outbound calls.May assist
with patient walk-ins.May assist with administrative duties such as
handling faxes, opening mail, and data entry.Must meet productivity
expectations as outlined at specific site.May schedules
pick-ups.Other duties as assigned.
Qualifications
Required
High School Diploma or GED. Must be
18 years of age or older.Able to travel local/regionally 75% or
more of the time. Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.Basic
computer proficiency. Comfortable utilizing phones, fax machine,
printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English
language. Detail and quality oriented as it relates to accurate and
compliant information for medical records. Strong data entry
skills. Must be able to work with minimum supervision responding to
changing priorities and role needs.Ability to organize and manage
multiple tasks.Able to respond to requests in a fast-paced
environment.Preferred
Experience in a healthcare
environment. Previous production/metric-based work experience.
In-person customer service experience. Ability to build
relationships with on-site clients and customers. Comfortable
bringing new ideas, process improvement suggestions, and feedback
to internal stakeholders. Working conditions & physical demands
Work is generally performed in an office environment in which there
is only minimal exposure to unpleasant and/or hazardous working
conditions. Must have the ability to stand and sit frequently
throughout an eight-hour period, reach horizontally and vertically
for overhead use. Must be able to use a telephone or headset
equipment. Incumbent must be able to lift 20 lbs., perform work at
a computer terminal for 6-8 hours a day, and function in an
environment with constant interruptions. Reasonable accommodations
are available to qualified individuals with disabilities. Must be
willing to travel 75% of their time to multiple sites based on the
needs of the region.To ensure the safety of patients and staff,
many of our clients require post-offer health screenings and proof
and/or completion of various vaccinations such as the flu shot,
Tdap, COVID-19, etc. Any requests to be exempted from these
requirements will be reviewed by Ciox Human Resources and
determined on a case-by-case basis. Depending on the state in which
you will be working, exemptions may be available on the basis of
disability, medical contraindications to the vaccine or any of its
components, pregnancy or pregnancy-related medical conditions,
and/or religion. With very limited exceptions (medical conditions
or sincerely held religious beliefs that prohibit you from getting
the vaccine), one of the requirements for this job is that you be
fully vaccinated against COVID-19. *Except for states where legally
prohibited to enforce mandates. Pay ranges for this job title may
differ based on location, responsibilities, skills, experience, and
other requirements of the role. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
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Keywords: CIOX Health, Augusta , Area Health Information Specialist I, Other , Augusta, Georgia
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