Lead Computational Linguist
Company: ADP
Location: Augusta
Posted on: May 26, 2023
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Job Description:
ADP is hiring a Lead Computational Linguist
Are you inspired by transformation and making an impact on the
lives of millions of people every day?
Are you empathic to client needs and committed to leveraging
research to create elegant, easy-to-use experiences? Well, this may
be the role for you. Ready to design what's next?In this role, you
will work with a highly creative and intelligent team working on
new innovative solutions for everyday workers. As our Linguists,
you directly impact and ensure the team builds tools that our
customers love. Your work will touch millions of end-users. This
role is a great opportunity to contribute to projects that allow
you to provide a better experience without limiting your creativity
by what we already use.As a Lead Computational Linguist, you will
leverage your expertise in NLU, machine learning, and human
language data sets to create customer-centric experiences for an
industry-leading virtual assistant. You'll work alongside
conversational designers, researchers, product managers, data
analysts, developers, and business partners to design high impact
conversational AI experiences for our customers.To thrive in this
role, you should have extensive experience implementing, scaling,
and managing NLU models and data sets in the conversational AI
space. The candidate will be expected to flex from being strategic
to tactical, creative to analytical, and easily navigate across
multiple disciplines in a high-speed environment. The candidate
should have experience working with conversational AI platforms
(Dialogflow, Alexa, Watson, etc.) Like what you see? Apply now!
Learn more about ADP at tech.adp.com/careers A little about ADP: We
are a global leader in HR technology, offering the latest AI and
machine learning-enhanced payroll, tax, HR, benefits, and much
more. We believe our people make all the difference in cultivating
an inclusive, down-to-earth culture that welcomes ideas, encourages
innovation, and values belonging. ADP has a deep commitment to
diversity, equity, and inclusion as a global Best Places to Work,
DiversityInc - Top 50 Company, Best CEO and company for women,
LGBTQ+, multicultural talent, and more. Learn more about ADP's
commitment on our YouTube channel: http://adp.careers/DEI_Videos
What You'll Do: Here's what you can expect on a typical day:
As the Lead Computational Linguist for the team, your job is to
plan a sprint ahead, anticipating what the engineering team needs
to build. You'll do design planning with the product owners,
engineering, and UX team/leaders for future work and backlog
grooming. You will use your skills to Research, design, implement,
analyze, and iterate conversational NLU models with the team.
User Research. You'll incorporate feedback from client users into
each iteration of work. Understanding the problem through user
research will help you deliver the right solution. You have a
desire and aptitude for spotting User Experience trends and turning
them into enterprise recommendations.
Facilitate Discussion. Your communication skills are vital to your
success, whether in discussions with engineers, client users, or
peers. Being vocal in your craft is valuable to this role.
You bring both your experience and understanding to identify,
evaluate, and manage natural language training data sets. You will
utilize quantitative and qualitative chatbot performance metrics to
identify model enhancements and lead training data labeling and
training data analysis efforts. Your role will drive model
optimization activities by leading transcript review efforts and
assist with the implementation of conversational AI experiences on
NLU platform.
You're comfortable working on next-generation products with
innovative tech stacks that may be new to you. Inevitable
challenges will arise, and we'll rely on you to look for a
solution. TO SUCCEED IN THIS ROLE:
You will possess an advanced degree in Linguistics or a
specialization in Linguistics with a degree in a related field
(e.x. Computer Science, Data Science, Statistics, Human Computer
Interaction) OR equivalent.
You will have programming expertise in a language such as Python
that will allow you to script and automate your own workflows
You have 3+ years of experience in Natural Language Processing
(NLP) or related fields, with knowledge of semantics, syntax,
morphology and/or discourse and 1+ years of experience in
computational linguistics for conversational AI products (e.x.
Chatbots or IVR).
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Have courageous team collaboration. Courage comes from how
associates are willing to have difficult conversations, speak up,
be an owner, and challenge one another's ideas to find the best
solution.
Deliver at epic scale. We deliver real user outcomes using strong
judgment and good instincts. We're obsessed with the art of
achieving simplicity with a focus on client happiness and
productivity.
Be surrounded by curious learners. We align ourselves with other
smart people in an environment where we grow and elevate one
another to the next level. We encourage our associates to listen,
stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading
change, you will be encouraged to take on any challenge and solve
complex problems. No tasks are beneath or too great for us. We are
hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and
our community and humbly give back to the community where we live
and work. Support our associates in times of need through ADP's
Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to
impact lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay:
https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )
Actual salary may be above or below this range based on factors
such as location,
skills, and relevant experience. In addition, this positionmay
include additional
compensation in the form of bonus, equity, or commissions.
If you are a full-time salaried or hourlyworker, we offer the
following benefits:
Program, Wellness Program, Short- and Long-TermDisability,
Charitable
Contribution Match, Holidays, Personal Days & Vacation, Paid
Volunteer Time Off,
and more.
Salary range for this role is: $74,000 - $198,360/year
Explore our COVID-19 page https://tech.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Augusta , Lead Computational Linguist, Other , Augusta, Georgia
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