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Application Support Analyst

Company: ClientSolv Inc.
Location: Bradley
Posted on: April 9, 2021

Job Description:

Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking an Application Support Analyst for a direct hire/full-time role in the Denver Tech Center. This role is immediately available and will offer the ability to work remotely due to COVID; however, this role is normally based on-site, and when safe to return to the office, this role will be onsite/in the office Monday through Friday during normal business hours. In this permanent role, you will be responsible for:

  • Providing technical support, system configuration, integration, change management, and overall application management related to IT Applications.
  • Assist in designing, scripting, testing, debugging, and documenting applications
  • Perform application releases to production environment following change management procedure
  • Create reports and write queries in support of business teams
  • Manage, triage and prioritize incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues Qualifications
    • Bachelors degree (BS/BA) from four-year college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
    • 5 years' experience in a technical support role
    • 2 years of experience in iPaaS workflow automation technology (such as Boomi, Workato, Power Automate, Informatica, others)
    • Knowledge of trends and developments in the fields of data management workflow automation and software data integration
    • Experience with test automation a plus
    • Experience applying Agile methodology
    • Data analysis
    • Excellent customer service skills(Ability to communicate with both technical and non-technical employees)

      Computer Skills
      • Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
      • Experience with SSRS, SSIS
      • Strong SQL skills. Experience in other computer programming, scripting languages a plus
      • Basic grasp of APl's and standards (REST, SOAP, OAuth)
      • Cloud Application Support a plus

        Additional Information

        This permanent role will offer a salary and benefits and will be based in Denver, CO. Telecommuting is allowed until it is safe to return to the office. Once safe to return to the office, this role will be onsite in the Denver Tech Center (Monday through Friday - normal business hours).

Keywords: ClientSolv Inc., Augusta , Application Support Analyst, Professions , Bradley, Georgia

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