Epic Ambulatory Clinical Applications Analyst (Open to Remote)

Company: University Health Services, Inc.
Location: Augusta
Posted on: November 27, 2022

Job Description:

ResponsibilitiesClinical analysts are the primary support contact for their specific EpicCare clinical applications. EpicCare Ambulatory Clinical System applications include EpicCare Ambulatory Electronic Medical Records, HIM Clinic Deficiency Tracking and HIM Release of Information. Coordinates all issues that arise during the project for their application area. Provides System Development Life Cycle management for applications supported to customers for installed applications including meeting with customers, the planning and implementation of upgrades and enhancements, technical support to resolve system problems, and may direct and coordinate work of others to develop, test, install, and modify programs. Clinical analysts gain in-depth knowledge of the software by attending training at Epic and completing application certification projects and tests. These individuals serve as a bridge between end users and the Epic implementation staff. Ambulatory Clinical Analysts gain in-depth knowledge of the software by attending training at Epic and completing certification projects and tests. These individuals serve as a bridge between end users and the Epic implementation staff. Serves as Project Lead or Project Team member for the implementation of new systems or the replacement of existing systems. Uses project management techniques to coordinate resources and ensure project timelines, task completion and budgets are met. Provides technical and or clinical consultation. Reviews, analyzes, and evaluates systems needs to develop recommendations for customers. Assists in establishing technology plans and setting priorities. Demonstrates ability to probe for information about the underlying needs of the organization and user community. Provides technical services including application configuration, security, programming, report development, or interface development. Plans, organizes and leads the analysis, design, development or technical implementation of information systems projects. Coordinates the development of policies and procedures and resolution of technical problems. Guides, trains, and mentors less experienced staff. Responsible for functional/operational aspects of automation within Inpatient Clinical Analyst and provides customers with advice and consultations in planning for technical and process changes. Completes administrative requirements such as financial/technical reports, system documentation, memoranda, and instructional manuals. Business skills include cost analysis, budgeting, coordination, communications, leadership, and planning.QualificationsEducationBachelor's degree required, preferably in Health Care, Business or Computer/Information Sciences or combination of comparable skills, experience, training, and/or education.Licensure/CertificationEpic Certification is application-dependent and may be required. EPIC certification, where applicable and/or proficiency training must be completed within 12 months of hire. Certification and/or proficiency must be maintained and/or demonstrated annually.ExperienceThree years experience preferred, preferably in an Ambulatory Health Care environment. Familiarity with Ambulatory Healthcare environment workflow and Physician's Practice environment required. Consistent demonstration of successful system implementations preferred. Project Management experience desirable.Knowledge, Skills and AbilitiesEffective technical skills including system security, application support, and/or Ability to think critically and prioritize multiple tasks and responsibilities. Knowledge of project management techniques. Good problem resolution, customer service and troubleshooting skills Business or technical analysis skills in the analysis, design, development, or implementation of small to large-scale computer applications. Personal Computer skills, including keyboard, operating systems, word processing, spreadsheets, databases and project management software. Ability to communicate complex issues effectively with customers, upper management, and technical personnel.Physical DemandsPhysical abilities necessary to move throughout the hospital, including on campus and off campus buildings, in order to accomplish duties. Effective verbal and written communication skills. Ability to sit for long periods of time. Vision to read computer terminals and enter and retrieve data. Manual dexterity to enter and retrieve data.

Keywords: University Health Services, Inc., Augusta , Epic Ambulatory Clinical Applications Analyst (Open to Remote), Professions , Augusta, Georgia