Applications Analyst
Company: US36 Lonza USA Inc
Location: Greenwood
Posted on: March 16, 2023
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Job Description:
Today, Lonza is a global leader in life sciences operating
across three continents. While we work in science, there's no magic
formula to how we do it. Our greatest scientific solution is
talented people working together, devising ideas that help
businesses to help people. In exchange, we let our people own their
careers. Their ideas, big and small, genuinely improve the world.
And that's the kind of work we want to be part of.The Applications
Analyst is responsible for managing software-related support
requests from the Greenwood site. Working in cooperation with
Service Desk, SAP Support Staff, MES Support, and Lonza colleagues,
the Applications Analyst will assist in the restoration of service
for software related issues. Responsibilities also include
participating and potentially leading root cause investigations and
the implementation of appropriate corrective actions for recurring
issues. This position also requires applications expertise
necessary for installing new applications and extending
functionality of the existing software used in the administrative
and manufacturing areas. Must participate in various projects and
initiatives as required to meet business objectives.Key
responsibilities:Familiar with n-tiered software architecture and
associated technology components.Skilled in root cause analysis and
the application of problem-solving skills necessary to identify
appropriate software corrective and preventative action as
required.Must have excellent interpersonal skills required to
partner with business leaders when investigating software issues or
potential software feature extensions.Understanding of GMP and the
application to the Manufacturing processKey requirements:Excellent
interpersonal skillsBA/BS in information systems-related education
or equivalent experience. Manufacturing industry/MES
preferred.Intermediate years' experience in a software development/
technical support role.Must have experience in database/SQL data
management (administration preferred), High availability clusters,
SQL stored procedures, queries, etc.Familiarity with ITIL concepts
and experience working in a managed service environment. Preferred
ITIL certified.Familiarity with Infrastructure components as they
relate to the hosting, communication and execution of
Applications.Experience with VMware and the management of
Virtualized Servers.Experience in middleware platforms such as
message queue services and Apache Tomcat preferredExperience in
middleware platforms such as message queue services and Apache
Tomcat preferredExperience in Validated environment preferredMSDBA,
VCA, VCP or similar certifications considered a plus.Every day,
Lonza's products and services have a positive impact on millions of
people. For us, this is not only a great privilege, but also a
great responsibility. How we achieve our business results is just
as important as the achievements themselves. At Lonza, we respect
and protect our people and our environment. Any success we achieve
is no success at all if not achieved ethically.People come to Lonza
for the challenge and creativity of solving complex problems and
developing new ideas in life sciences. In return, we offer the
satisfaction that comes with improving lives all around the world.
The satisfaction that comes with making a meaningful
difference.Lonza is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, religion, color, national origin, sex, sexual orientation,
gender identity, age, status as a qualified individual with
disability, protected veteran status, or any other characteristic
protected by law.
Keywords: US36 Lonza USA Inc, Augusta , Applications Analyst, Professions , Greenwood, Georgia
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