Implementation Consultant WFM
Company: ADP
Location: Augusta
Posted on: May 27, 2023
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Job Description:
ADP is hiring a Time Implt Consultant .
Are you looking to grow your career in an agile, dynamic
environment with plenty of opportunities to progress?
Are you a continuous learner who embraces ongoing training,
development, and mentorship opportunities?
Are you looking to be yourself in a culture that values equity,
inclusion, and belonging and creates a safe space for diverse
perspectives and insights?
If so, this may be an opportunity for you. Read on and decide for
yourself.
As a Time Implt Consultant , you will carry the ADP relationship
forward after a sale and enable the first interaction between
mid-sized business clients and ADP's industry-leading payroll and
HR solutions. You will build relationships with clients and
seamlessly implement ADP's technologies to ensure your clients
achieve long-term success. Once ADP services are delivered, your
efforts will have a direct impact on the day-to-day lives of your
clients' employees - from paychecks to health benefits and
beyond.
You will spend your day ensuring your clients are comfortable using
ADP's products and services. Every day, you will partner with
clients to learn and understand their business needs; analyze
existing systems, interface requirements, and business processes;
and guide and drive clients towards the best solution for their
unique business needs. Still, every day will be different because
the new clients you meet span geographies and industries, requiring
different solutions to satisfy their specific needs. That will keep
things interesting, and our top-ranked training will help set you
up for success!
To thrive in this role, you must be comfortable working in a
metrics-driven environment. You are eager to learn and adapt well
to change. You have a way with clients that builds rapport,
establishes trust, and shines with professionalism. Over the phone
and in writing, your communication style is clear and easy for our
clients to understand and take action on. As a result, your client
satisfaction scores make you proud. Pace should not scare you. We
also have a healthy dose of fun. Not only can you find a career
here, but friendships that last in a company that values
inclusion.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc - Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans within ten years. Learn more about DEI at ADP on our
YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP ,watch here:
https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Onboard Clients. You'll create exceptional onboarding experiences
for each product or service implementation. You'll help clients
develop the skills and confidence to use our products with ease
through your expertise and relationship-building.
Implement ADP Technologies. To deliver a comprehensive ADP
solution, you will consult with clients and analyze existing
systems, interface requirements, and business processes. You will
incorporate new processes, tools, and approaches when recommending
and implementing the ADP solution.
Partner Internally. You will collaborate with ADP associates in
sales and customer service and exchange routine information with
members of the client project team, including priorities,
timeliness, and issues as they arise.
Multi-Task & Communicate. You will work on multiple time-sensitive
projects and follow-up items at the same time. You will share
essential information with clients and the teams you work with at
ADP.
You adhere to a daily schedule and organize yourself to deal with a
high volume of inbound calls. Daily phone time may increase during
peak seasons, like at the close of the calendar year.
TO SUCCEED IN THIS ROLE: Required Qualifications
High School Diploma
1 to 3 years of experience working in a client service/customer
service environment or systems integration environment
Basic project management skills
You can work overtime hours during peak seasons
A college degree is great but not required. What's more important
is having the skills to do the job. Other acceptable experiences
could include:
Experience noted above OR
Military experience where skills including teamwork, adaptability,
organization, and follow-through will help you build team and
client relationships, identify solutions, and achieve success.
YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
Belong by joining one of nine Business Resource Groups to connect
globally with networks and allies who share common interests and
experiences.
Be your healthiest. Best-in-class benefits start on Day 1 because
healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide
exceptional service to our clients, and none of that happens
without each of us taking care of ourselves and being there for one
another.
Join a company committed to giving back and generating a lasting,
positive impactupon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering
for causes you care about.
What are you waiting for? Apply now!
Jobs.adp.com
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Workforce Now Essential Time Knowledge.
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Augusta , Implementation Consultant WFM, Professions , Augusta, Georgia
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