Dispatcher
Company: US Foods
Location: Augusta
Posted on: September 18, 2023
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Job Description:
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY
THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of
Food People! BASIC PURPOSE The Dispatcher will coordinate driver
assignments and activities to ensure proper distribution service to
our customers. Escalate issues whenever there are risks to proper
service. SCHEDULE:
Tuesday - Saturday 3am - 1pm.
Times may vary due to business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate driver activities and shuttle assignments to resolve
service issues and minimize overtime, downtime, and hours of
service violations. Complete attendance trackers and verify that
drivers are using Omnitracs properly.Ensure that customer's needs
are being met in a prompt and professional manner and escalate
issues (late dispatch, breakdown, other service failures) to
managers and sales force. Reassign routes as needed to solve
service issues , and ensure that drivers are logging in and
utilizing Proof of Delivery scanner.Coordinate trailer, tractor,
and backhaul assignments to support efficient logistics
operations.Visually inspect each driver's appearance to verify that
drivers are in proper uniform and have required PPE.Notify the
manager / supervisor in charge and the safety specialist in the
event of a vehicle accident or driver injury.Other duties as
assigned by manager. SUPERVISION :N/A RELATIONSHIPS
Internal:
Drivers, transportation managers and supervisors, sales
External:
Customers WORK ENVIRONMENT The work will take place both at a desk
in an office environment and in normal warehouse environments
including cooler and freezer areas where temperatures may be as low
as -5 degrees. MINIMUM QUALIFICATIONS
Related Experience/Requirements: Minimum one year of transportation
or logistics experience.Knowledge/Skills/Abilities : Effective
communication both verbally and in writing.Excellent telephone and
customer service ability.Math, analytical, and organizational
skills with high attention to detail.Basic computer skills with a
good knowledge of programs such as Microsoft Word, Excel, Access,
and Outlook.Problem solving and critical thinking abilities to
solve problems of limited scope.Strong teamwork skills with the
ability to support others in the department and division.Education
High school diploma or GED/equivalent required. PREFERRED
QUALIFICATIONS Prior dispatcher experience preferred.Knowledge of
DOT Hours of Service Regulations and driver logs.Knowledge of our
geographic delivery area. PHYSICAL QUALIFICATIONS Must be able to
perform the following physical activities for described length of
time:OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY:
67% - 100% or NEVER JOB REQUIRES WORKER TO:FREQUENCY:STAND
OCCASIONALYWALK OCCASIONALYDRIVE VEHICLE OCCASIONALYSIT
FREQUENTLYLIFT1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light)
OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy)
OCCASIONALLYOver 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary)
OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium)
OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy)
N/APUSH/PULL*1 OCCASIONALLYCLIMB/BALANCE*2 OCCASIONALLYSTOOP/SQUAT
OCCASIONALLYKNEEL OCCASIONALLYBEND OCCASIONALLYREACH ABOVE SHOULDER
FREQUENTLYTWIST OCCASIONALLYGRASP OBJECTS*3 OCCASIONALLYMANIPULATE
OBJECTS*4 OCCASIONALLYMANUAL DEXTERITY*5 FREQUENTLY1 (Push/Pull:
Hand truck, gate, straps, metal ramp, truck door, dolly, boxes,
truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab.
On/Off ramp to ground level and side doorsteps and Platform of
trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons,
steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck
ramp, hand truck, paperwork, truck gate, straps)5 (Manual
Dexterity: Typing, use of office machines such as copiers,
printers)***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender
Identity/National Origin/Protected Veteran/Disability Status***
Keywords: US Foods, Augusta , Dispatcher, Professions , Augusta, Georgia
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