Inside Sales Representative

Company: Express Employment Professionals
Location: Thomson
Posted on: November 22, 2021

Job Description:

Manufacturer with headquarters in Thomson, GA is a privately held supplier to the global plastics industry.-- The company was founded 25+ years ago and operates four divisions, all of which are poised for a period of rapid growth.-- This role is within the Custom Additives & Chemicals Division, which provides specialty products to plastic manufacturers to improve functional product properties and optimize production costs.This is a career development position with progressive on-the-job training best suited for candidates interested in joining a growing company towards professional advancement and personal earnings potential. --The company is extremely innovative and has grown by following a simple yet powerful philosophy: ---to solve customers--- problems and challenges---.Responsibilities:

• --Well spoken, enthusiastic, and organized person with the ability to provide a high level of customer service internally and externally
• Promptly answer customer inquiries regarding products, quotations, availability and production schedules.
• Provide effective and efficient first level customer contact by managing customer relationships and coordinating their various needs and activities including quoting, sampling, order entry, expediting/ order fulfillment/ logistics, problem resolution, etc. for highest customer satisfaction.
• Act as a liaison between customers and internal staff to assure meeting customer expectations while providing continuous status information to relevant parties.
• Maintain and grown existing customer accounts through outstanding service and proactive sales activities as well as ongoing positive relationship development.
• Consistently prospect for and develop new accounts through research, cold calling, lead management, appointment setting, information sharing, quoting and generating new business.
• Team up and closely collaborate with outside Regional Sales Managers to drive increased account sales and profitability.
• Implement and maintain pricing initiatives
• Assist in overall development of the additives and chemicals division.--Education and Experience:
  • At least 2 years of applicable customer service with demonstrated understanding of the order to cash process including logistics
  • Bachelor's degree preferred.
  • A ---can do--- attitude with desire to work and be rewarded for growth!
  • Strong administrative abilities with attention to detail and excellent organizational, time management, and follow up skills. Excellent interpersonal communication skills, both oral and written.
  • A ---problem solving--- mindset with desire and aptitude to quickly learn new systems and processes while having a high comfort level working in a fast paced, dynamic, multi-tasking environment.
  • Able to work independently and possess a high level of integrity.
  • Computer literate with proficiency utilizing Microsoft software products and familiarity with CRM platforms such as Salesforce and Sage is an advantage.
    • Ability to perform basic calculations to determine weights, proportions, percentages, area and volume.--
    • Knowledge of Foreign Currency.

Keywords: Express Employment Professionals, Augusta , Inside Sales Representative, Sales , Thomson, Georgia