Front Desk Agent - Part Time
Company: Hampton Inn - Aiken
Location: Aiken
Posted on: November 26, 2022
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Job Description:
As a Part-Time Front Desk Agent at the Hampton Inn - Aiken, you
will be a member of the Front Office team and always striving to
provide services for Guests to contribute to an overall exceptional
experience from the moment of check-in to departure. A Front Desk
Agent truly influences the first impressions of our Guests and
therefore, is responsible for performing the following tasks to the
highest standards:- Ensure an efficient reception experience for
guests, including check in/out- Demonstrate a high level of
customer service at all times- Attend appropriate training courses,
when required- Demonstrate a knowledge of hotel room categories,
room rates, packages, promotions and other general product
knowledge necessary to perform daily duties- Use the correct
procedures regarding credit cards and cash in accordance with the
hotel credit policy- Comply with hotel security, fire regulations,
and all health and safety legislation- Act in accordance with
policies and procedures when working with front of house equipment
and property management systems- Follow company brand standards-
Assist other departments, as neededAs a Part-Time Front Desk Agent
at the Hampton Inn - Aiken, the focus will always be to work on
behalf of our Guests and working with other Team Members. To
successfully fill this role, you should maintain the attitude,
behaviors, skills, and values that follow:- Previous experience in
a customer-focused industry- Positive attitude and good
communication skills- Commitment to delivering a high level of
customer service- Excellent grooming standards- Calm, efficient,
and organized with great attention to detail- Ability to multi-task
while maintaining a positive attitude when working with a Guest-
Professional manner with an emphasis on hospitality and guest
service- Ability to work on your own and as part of a team-
Previous experience at a Hilton branded hotel is a plusJob Type:
Part-timeSchedule: Evening shift Weekend availabilityWork Location:
One location
Keywords: Hampton Inn - Aiken, Augusta , Front Desk Agent - Part Time, Sales , Aiken, Georgia
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