Emergency Response Coordinator- Fire and Water Restoration

Company: Rytech Restoration of the Midlands
Location: Augusta
Posted on: February 17, 2026

Job Description:

Job Description Job Description Join us at Rytech Restoration as a Full-Time Emergency Response Coordinator in beautiful Augusta, Georgia, where your fire department experience will be put to thrilling use. This onsite role allows you to thrive in a dynamic environment, responding to emergencies and making a tangible difference in people's lives. A little about us At Rytech Restoration in Augusta, GA, we’re more than just a restoration company—we’re a team that helps communities recover and rebuild after disaster strikes. As a you’ll play a vital role in restoring homes and businesses affected by water, fire, smoke, or mold damage. What's your day like? As an Emergency Response Coordinator in Augusta, GA, you kickstart your day by meticulously reviewing schedules, prioritizing visits to local fire departments, and managing active claims. Your role involves building trust and resource-sharing with fire departments, ensuring you are always ready to respond to calls from dispatch with urgency. Acting as the essential liaison between clients and Rytech, you facilitate smooth communication and coordination on-site. Your day is filled with opportunities to network at events with insurance agents, property managers, and contractors, where you promote services and offer engaging lunch-and-learn sessions. Following up on connections, scheduling meetings, and updating tasks that keep your momentum strong. In the evening, you further solidify relationships by supporting community events or fire department fundraisers. Your goal is clear: to build robust partnerships and deliver prompt, trusted support during emergencies, ensuring seamless communication between clients and Rytech. What we're looking for in a Emergency Response Coordinator- Fire and Water Restoration To excel as an Emergency Response Coordinator at Rytech Restoration, you must possess extensive fire department experience, particularly within the Augusta, GA region. A demonstrated understanding of fire response operations and strong relationships with local fire departments are essential for building trust and ensuring effective collaboration. Local knowledge of Augusta and its surrounding areas is crucial, as familiarity with community networks and geography enhances your ability to navigate regional emergency response protocols efficiently. Strong interpersonal skills are vital for networking with insurance agents, property managers, and contractors, while effective communication abilities will allow you to articulate services clearly during lunch-and-learns and follow-up meetings. Additionally, proficiency in CRM software is necessary for tracking contacts and managing relationships, ensuring that you stay organized and responsive in this fast-paced, customer-centric role. Your success hinges on your problem-solving skills, empathy, and commitment to providing exceptional support when it matters most. Knowledge and skills required for the position are: Extensive Fire Department Experience in Augusta GA Region – Demonstrated understanding of fire response operations and strong relationships with local fire departments. Local Knowledge of Augusta, GA and Surrounding Areas) Familiarity with community networks geography and regional emergency response protocols. Will you join our team? Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!

Keywords: Rytech Restoration of the Midlands, Augusta , Emergency Response Coordinator- Fire and Water Restoration, Sales , Augusta, Georgia